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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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My daughter can not thank me enough for the videos we now can share. She even cried knowing these priceless videos now can be viewed. Thank you imemories for this joyful experience.
I ordered your services for my stepson; I sent in 15 tapes & had converted to online viewing. I'm hoping he'll love the memories of his younger years.
Thanks for my memories! I truly waited too long. My family is enjoying seeing past generations of our family.
Fast service, easy process. Price point is good. I definitely recommend this to everyone. Can't not say more, send all of your family photos, tapes and you too will be happy with the service.
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
I am very happy with iMemories service and my family is LOVING watching all of our treasured family videos. I will be sending more!
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
This was amazingly easy! So glad I took of advantage of the opportunity!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Great service and communication! Exceptional quality with the final product. Great to see old movies come to life!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
This is 1st email received since I sent my videos and photos. I had to call to see if my package was received. I want email notification also after digital process done. I had to check online. I receive emails each day from marketing about buying products but not about status of my order. Two years ago it was better.
Hi Linda,
Thanks for leaving a review. We are having our Tech Team look into the possible reasons why your email isn't receiving our emails. I see at one time you were receiving emails from us. We will let you know what we find out. Please call with any questions. 1-800-845-7986
Over all a very good experience. There was a few questions and issues but they were easily resolved.
We appreciate you taking the time to submit your review. We hope you're enjoying your memories.
Received the video and pictures I had sent in. I am able to view them online and happy with the quality and return of items sent.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Love that I finally did this! Quick turnaround, easy instructions and fantastic results. Now we can view our old home videos anytime we want. Thank you!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
I have used I memories before
Love having my movies online to view whenever I want and to share with others
Thanks for the 5 Star review and trusting us with your memories.
Very much enjoyed the digitalized memories and overall service satisfactory just not sure about the $50 per year membership seems a little much having already paid $166
Imemories did a great job converting VHS and 8MM for me of my adult children growing up as well as one from over 50 years ago. Good quality and customer service was very prompt in answering my emails. I just mailed off 7 more videos for conversion and plan on giving them as Christmas presents.
Great deal with great editing on so many home movies! The process was smooth and my original material was returned in perfect condition.
Quick and easy to work with! The quality was good and brought back wonderful memories. Very happy I used them.
Truly caring, knowledgeable staff, doesn't get any better than the I memories team
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
Videos were clear and sound was good
Video title were good based on some titles on video. Options were excellent, download, the ability to send via email or text.
Thanks for the 4 star review! We are so glad you are enjoying the iMemories experience.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.