Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I find the quality of the slides and tapes to digital to be of poor quality. It appears that the least amount of space was used when saving the downloads. For example, when I send a picture on my iPhone I am asked the number of bytes to choose when sending. If I choose the least amount of bytes the picture is very fuzzy and of poor quality. If I choose the largest amount of bytes to send, the picture is of good quality. It looks like iMemory used the least number of bytes when downloading the tapes and slides. I am very disappointed with the quality of the downloads and will not recommend them.
I'm so glad I had my tapes converted to digital. 2 tapes were from my high school graduation and 1 from my wedding; they're from 1988 and 1994.
The only issue I have is that I wish the they were clearer in some parts and the bottom wasn't jumpy. This maybe because they're so old. I'm just glad I have them and will cherish them always.
Thank you iMemories
You all are the best at saving memories and experiences online. I appreciate your time travel superpowers! Great job in converting my family history of photos, slides, and negatives to digital photos where I can share them with loved ones. The great stories of our family continue. Thank you so much!
Great service! Glad to have this option for old negatives!
Would have liked an option to not have my original negatives sent back. Expensive shipping for approximately 30 negatives.
I am very happy with the transformation of my vhs tapes. They are all now safe and sound and I don't have to worry any longer. I love this service and have recommended it to many friends and family members.
The videos would only play about 2 seconds and stop. Was unable to watch the last 3 films for several weeks. They finally played. I notified iMemories and either they reloaded or just adjusted but now I can view.
Thank you for converting my vhs memories for me. I love sharing them with family. It is so easy and convenient.
Very easy, I'm so happy to have my memories on DVD to pass down to my children.
It is amazing get back my memories when I believed they were lost on small cassettes; very good job and excellent quality. Thank you very much!
Smooth process! I'd recommend it. Thanks for the memories
I was very unsure about shipping my videos, but am so glad I did! The app allows me to easily view my videos and share them with family members! Everything was returned safely and promptly.
Ive wanted to do this for years! Everything went so easy. Thank you for the memories, I now can share with my adult children.
This has been a very easy process and it's great being able to share old family videos with other family members and knowing these videos won't degrade any further.
Excellent quality and professional service. I am enjoying remembering sweet moments!
Since discovering iMemories, I have had every slide and video of mine digitized by them. Everything from the packaging to the timeliness has been extremely easy and hassle-free I have told many friends and family members about my experience and love of this company, and many have ordered from them and share my experience. I have the app and love watching my kid's baby videos whenever I want! (which is too many times, if you ask my kids!)
All work was done as advertised. It took a little longer than we wished for results.
It was kind of hard to negotiate the order at first, but I am pleased so far. I have to yet really go through the videos.
Excellent. Very patient helping crew! We had the pictures within the month that we sent them in.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

