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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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When my mother-in-law passed away, we inherited several films with no way of viewing them. IMemories made them accessible again so they can be shared with all her descendants.
My home videos came out amazing! Saved me from having to figure it out myself and look great. Something I couldn't have done for sure.
It was so nice to be able to watch some old videos again, and iMemories did a very nice and professional job of transferring my videos.
It was great! Very good quality as ild as my films were snd had been through a fire. It is pricey for boxes to send snd return.
Service was excellent and well worth the $$. However, I was unable to download to my computer, but was able to download to my iphone. My computer is a new iMac desktop version 11. 2. 3.
Great! User friendly and when I called to sort out options the technicians on the phone were very helpful.
My family is really enjoying the videos of them growing.
We think it was the best thing we did for our family and future generations.
I have experienced a vast range of emotions while viewing and sharing my memories from nearly 30 years ago. I've laughed and cried and received so many positive responses from friends and family of a time they forgot about. Seeing my deceased relatives when they were full of life has brought me immeasurable joy. I'm very thankful for Imemories. The experience has been top notch from start to finish.
Once the memories were on the website, it was a trial to get them ready to download. Although the website stated that they would be ready "almost immediately" it took the first one more than 12 hours to become available. The other six I tried to download, but nothing happened. I tried again a couple days later, and they finally downloaded after a day or so (again, I was choosing the faster option, not the "high quality" option, thinking it would be quick. No such luck) Finally, when the videos were ready to download, I clicked the download button but nothing happened. I had to wait until business hours to call and ask how to actually download. Using Google Chrome was apparently the problem, but there was no note on the site telling Chrome users that it would be a problem, or that they would have to go through a series of interventions to download from Chrome. All in all, I do not recommend this. It was hard to use, and frustrating.
It was an easy process and the 60+ years of memories are si interesting to revisit.
I sent in slides and what I thought were movie film for my mom's birthday. The images of the slides were good but the films ended up being audio tape. I was disappointed that imemories could not make the audio digital. It was easy to access my digital slides and download them onto a USB drive. My mom loved seeing her trip to Germany and slides of her wedding. I have not received my originals back yet so I hope I will be able to figure out what is on those audio reels eventually.
Received my converted videos and am so grateful to iMemories! I can share these videos with people I haven't seen in years with a hyperlink and they can enjoy instantaneously. A lot of the people in my videos are no longer alive so their children are able to see their parents again whenever they want to. Treasured memories for my family and extended families.
We were happy to see these very old films. Our family was delighted to see faces of folks who are long gone from us!
I love my videos. Brought back so many memories. I had videos of my brother who died in a car accident 16 years ago & got to see him again was such a blessing.
It was nice to be able to see what his father recorded for years. The process was simple but the job was very well done. Thank you
You still have my 16 mm, and did not return it with my order. So I think you lost it and this is my greatest fear. Please look for the rest of my order and return it as soon as possible.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

