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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

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7,376 reviews

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North Carolina
1 review
0 helpful votes
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Very pleased
March 28, 2021

This experience was very easy. IMemories did everything for me. Very well organized. Simple and convenient. I will be sending all my expired VHS tapes to be digitized in the future. Thank you.

Date of experience: March 28, 2021
Texas
1 review
0 helpful votes
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Beautiful Memories!
March 28, 2021

Everyone at iMemories have been so patient and helpful in answering all my questions. It is so wonderful to view my family videos that I have not seen for the past 18-28 years!

Date of experience: March 28, 2021
New York
2 reviews
0 helpful votes
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I did receive my packaging box very quickly with great instructions. I received my videos, but 2 were not great quality. ( I sent in 12) I called them and they said to send them back to see if they could get them clearer, so we'll see what happens. Very friendly service from a girl named India.

Date of experience: March 28, 2021
Florida
1 review
0 helpful votes
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Best thing I could have done
March 28, 2021

I am extremely happy with the service and memories. I Would definitely recommend this to anyone who cherishes their memories.

Date of experience: March 27, 2021
Texas
1 review
0 helpful votes
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Old videos
April 5, 2021

+Everything turned out as well as it could. I liked the separate clips.

Date of experience: March 27, 2021
Florida
1 review
0 helpful votes
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Videos and Photos Digitized
March 27, 2021

I was very pleased with the digitized photos and videos and will be keeping them on the iMemories cloud.

Date of experience: March 27, 2021
New Jersey
1 review
0 helpful votes
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Old movies
April 5, 2021

I felt some of the videos were a little rough and was hoping more could have been saved.

Date of experience: March 27, 2021
California
1 review
0 helpful votes
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Guthrie/Heinzen family photos
March 27, 2021

I think imemories did a great job

I am happy with all the photos on digital.

Date of experience: March 27, 2021
Oregon
1 review
0 helpful votes
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Was a blessing that I was able to speck to someone live on the phone who help me with my questions

Date of experience: March 27, 2021
California
1 review
0 helpful votes
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IMemories Digital Movies
March 27, 2021

Been getting my VHS tapes all converted to digital files and it's been great to have them viewable and archived this way

Date of experience: March 27, 2021
Pennsylvania
1 review
0 helpful votes
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SO HAPPY!
March 27, 2021

I am so happy that all the memories I sent to be transferred were able to be digitized. I had a couple questions / concerns along the way, and Customer Service was great! They did everything they said they would. I will definitely be sending more to be converted!

Date of experience: March 27, 2021
Oregon
1 review
0 helpful votes
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Memories
March 27, 2021

Fantastic, now I just need to learn how to edit. Sharing capability is awesome!

Date of experience: March 27, 2021
New York
1 review
0 helpful votes
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Absolutely priceless!
March 27, 2021

Really old footage that was recreated. Would definitely this service to anyone. Money well spent!

Date of experience: March 27, 2021
Utah
1 review
0 helpful votes
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Great service and peace of mind!
March 27, 2021

Very easy to use and they take great care of your videos. They send you a box and you just put your cassettes in it, put the provided label on and ship it off. They do all the work. Great service. Highly recommend!

Date of experience: March 27, 2021
Florida
2 reviews
0 helpful votes
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Family memories
March 27, 2021

This was the best experience. Was very nervous at first. These are memories that if lost or ruined i can never get back. But the more research i did on this company the more comfortable i felt about sendimg my videos. Having done that i have no regrets. Wverything was done so professionally. I was kept in the loop about everything from the trackimg of my videos to there business, to the creation of the online videos, which i could share to my family, to the return of the videos all in tact. Amazing. So glad i did this. Highly recommend!

Date of experience: March 27, 2021
Florida
1 review
0 helpful votes
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Old home movies
April 5, 2021

Some of the videos did not come out too good but it could be because they are old. Other than that I am happy with the outcome.

Date of experience: March 27, 2021
Texas
1 review
0 helpful votes
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Memories Renewed!
March 27, 2021

IMemories did a great job. Can't wait to send more.

Date of experience: March 27, 2021
Austria
1 review
0 helpful votes
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Well done
March 27, 2021

Carefully transfered my vids and returned them in a timely fashion

Date of experience: March 27, 2021
Texas
1 review
0 helpful votes
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Joy and delight
March 27, 2021

I've now used IMemories a couple of times and have found the experience easy, efficient and very professional. Find yiue memories, pack them in a box, send it to them and wait for long, lost family and personal moments be recreated in just days. The didgital nature of the final work product makes it easy to view and importantly... share with others.

Highly recommend IMemories

Date of experience: March 27, 2021
Texas
1 review
0 helpful votes
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Sweet Memories
March 27, 2021

The family has enjoyed watching these again, where ever they are. We laugh and laugh over some and it is wonderful to see family members that have passed again. I was able to share with an old friend her daughter's dance recital, whose daughter was in the same recital with mine and she didn't have a copy.
I was able to share with my children's friend a imemory of Christmas play at church that her Aunt was the children music director and had passed from cancer. Sweet memories.

Date of experience: March 27, 2021