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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Very satisfied with the results! 4-star rating because it takes quite a while and is a bit pricey... but worth having the memories digitilized. Haven't received originals back yet.
The concept is neat. Too Pricey. Turnaround time is long.
Excellent experience. No complaints. Professional. Timely. Well organized. Met my expectations.
The process was easy, I was worried about the wear on the vhs tapes. Now my kids will have the memories to share with their kids.
All went well. Disappointed in two matters. My tapes were broken up in segments, rather than one tape equaled one digital record. Instead all my tapes that had a pause were recorded as separate segment.
Second, the return of my material was in a plain box. Considering how nice the packaging was when I sent in my materials I expected the same in return. Not a cheap box with all materials stuffed together.
I sent in 27 tapes and received back 80 digital records, instead of 27:-(
Everything went according to the way that the imemories advertising said it would. All of my pictures were digitized except for one, and imemories explained why they could not digitize that one. One video stopped sooner than I thought it should. I questioned them and they researched the situation. All the work was done in a timely matter and I paid for my first year of photo storage.
The entire process was good. My only complaint is with the site itself. It could definitely use an upgrade. Very user unfriendly.
Easy and seamless hope to continue to use in future
There are a couple beginnings of an event not there.
Experience was good.
I sent in videos of family members that have passed away and I am so glad to have these memories back!
Scans were not done properly. Black and white were scanned as color, scans full of hair and dust-they did not spray before scanning, scans are poor quality. Obvious workers without knowledge of printing or handling negatives. Won't use again.
Great job all the way from shipping to loading on line to return of my originals.
After paying over $400 I thought all of the cassettes would be converted to discs or that I would have a much more enhanced digital version. Unless I'm not seeing everything you did with all the videos I sent you I don't understand what I got for what I paid. I'm sorry but I'm being honest.
Great price, amazing job of product conversion and loved the return of my original tapes!
I had ordered a usb stick that would contain my videos when I first contacted you. If this is not possible then let me know so I can make other arrangements
I needed questions answered and was able to get help so that I now have videos that would have stayed lost to me. Had fun with viewing videos from over twenty years ago.
It was very time consuming to download the content. Each file was individual including the video tapes and needed to be separately named and downloaded. Not at all what I was expecting. Not at all user friendly
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

