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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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Process of ordering and viewing slides was very easy. Did need customer service to assist with converting to digital which was very helpful. All slides returned so overall very pleased with service.
Overall high satisfaction. All steps of process went smoothly. The format for sharing works very well.
I liked the ease in sending the videos, the time they were done in and how easy it was to access them online. I love this service and will do it again.
The price was ok, the process easy and the product, well, we did cry! So many good memories preserved.
The opportunity to see and hear my mother is simply priceless. This was a seamless process to send my VHS tapes to iMemories.
Seeing videos of my boys from 20 years ago and family members that have gone on is truly priceless. I have No complaints about anything. The process was easy and quick and would recommend to everyone.
Sound on the vcr conversion to digital was terrible and when I play the VCR tape in a VCR player the sound is fine so it happened in the conversion. Pictures are not nearly as clear as I hoped they would be
It was awesome to be able to view my old video, very grateful for the work that was done
I have sent two shipments in for digitizing. I love the service! Sharing with all family!
Everything was so easy. Getting the videos covered was quick. Memories were everlasting. Recieved my tapes back perfectly
I was expecting more of a memory book feel not just what looked copies of pictures retaken, I could have done that and done a better quality. I won't be recommending.
Hi Gayle, Thanks for taking the time to comment. IMemories specializes in creating a digital copy of old home movie films, videotapes, photos, slides, and negatives so they can be viewed again with today's technology. Photos are dry cleaned, scanned through dust filters and put trough a color correction process to ensure the colors look natural. The digital photo image is then uploaded to your iMemories account to decide how you want to save them. You can download the image files onto your personal device, purchase Photo Discs or a USB drive containing all of your photos. While we do not make prints or photo projects, you can easily use the digital files that were created to save however you'd like. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.
I was very happy with the results of using this company. From sending my old VHS tapes in, to viewing them online, to burning them into DVDs for long term use, iMemories made every step so easy. After they were processed, my VHS tapes were mailed back to me and arrived quickly and with absolutely no damage. I would and already have recommended this company to anyone who is interested in digitalizing their old media.
From start to finish, the process was flawless. Customer service always available, they even took the time to train me how to edit the videos that were digitized into their cloud from all of my various source videos.
These are priceless! I'm so glad I turned in all my tapes. My mom recently passed away and to watch these old videos with her in them gave me comfort! To see my kids when they were younger is priceless! I will cherish these forever!
Digitizing my tapes has been a long time coming. Finally being able to watch them again after 15 years has brought me so much joy!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Diana, Thank you for taking the time to leave a review. We're sorry to hear there were issues with the videotape conversion. We can certainly look into the issue. Our team does review and research any issues they encounter during the digital conversion work in order to get the best capture possible based on the condition and quality of the original recording. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.