Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I wanted DVD's of my video tapes and a thumb drive for each. I paid for them. I got nothing but emails saying to go to the cloud to retrieve my material and make my own! I have no idea how to do that. This isn't what I thought I was buying.
Half of the people in the copied films are no longer with us and I am so happy to visit with them once more.
All went smoothly. Old 8mm films converted just as promised. Good turn around time for shipping, converting and returning ordered discs and returning of old film.
Thank you for a job well done.
My experience with iMemories has been excellent. I enjoy seeing my photos more often than before they were converted.
IMemories did a phenomenal job with my home movies. It was so easy to order my shipping box and package my movies in and send them right off. The customer service was excellent. It didn't take long to receive my first digitized movies. I received my movies back in excellent condition. I highly recommend using this service. Its affordable and easy and I loved the results. Excellent job, I would definitely use them again.
I'm so glad I chose iMemories to digitize my mini vhs tapes. I chose this company because of the great reviews and the user friendly interface.
I honestly didn't know what was on them. I somehow inherited a box and dusted it off. After research, I chose this company, and have since referred a dozen people.
Now, my entire family is grateful. We are all reliving moments of our past with tears flowing because no one remembered these tapes even existed.
Plus, they even ship them back, and send follow up emails the whole time.
Thank you iMemories! Big, HUGE thank you!
I really thought i would get a disc to keep with my order. It looks like you have to pay money every month to look at your memories. I won't be using this site again.
Hundreds of slides have been converted going back to the 1950s. My experience with memories has been wonderful. I am still in the process of having more converted.
It cost me some money but! The memories are so worth it! You did a good job!
Thank you
I am so glad we had these memories transferred so future family members can enjoy them as well!
My memories were converted and the DVDs that I purchased were beautiful! I didn't expect them to be in a nice case with tidbits of photos from the tape. I wish I would have gotten a few more and shared the shipping.
Only thing is it took to long. Was confused of which one to mark when it wanted you to have it downloaded it not
Excellent! We mailed our tapes in and were a bit nervous. When we received them in a timely fashion, we were thrilled with the results! Thank You!
Great experience! Everything was on time and moved quickly. I especially liked that I can track the progress. Thank you for bring my memories back to life! Would definitely recommend it and use you guys again!
I really wanted a way to restore my old movies and vcr tapes. When I talked to a representative the first time, I knew I wanted to do this. I am not very computer savvy and each time I talked with somebody it was cordiaI, and gave me all the help and information needed. Each time I have called it has been the same. I am so happy I get to talk to a person when I call and have never regretted doing this. I can't wait to find my missing film to add to my collection.
IMemories continues to be courteous and efficient. I've been slow in my reviews because of surgery, so I haven't had the chance to check the albums. Thank you for your patience.
I am so so so glad I did this. Movies I haven't seen in years, I can now watch anytime I want. From when my kids were born, and seeing people that have passed on. My heart is full.
Incredibly easy, professional and detailed process. Could not be happier with the experience.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

