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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Very satisfied with the order we placed. It will be shared throughout our family and friends.
I had some VCR tapes and old movies and sent them to iMemories on the recommendation of my sister who had used this service before. I first sent for their shipping package which arrived quickly. I packed my items and returned them to iMemories. They converted them to digital format and I was able to view them and download them. Very pleased with their service. Would definitely recommend.
The movies that were taken in the 40's can be very tricky to run thru a projector. Not trusting that I could do that without harming the film, I put my trust in iMemories to handle the film for me. Not only was that done successfully, but the films were returned to me with no damage. Thank You
The process works quite well, although to and from shipping is quite expensive.
It has been so fun to hear all of the stories as we watch the videos! So much better to have this access! We LOVE iMemories!
I had 8mm movies, slides and a vhs tape converted and restored. The cleaned them up, rotated them properly, and sent back my originals as promised. We have out own cloud storage, so I can't speak to that, but are very happy with the results. Can't wait to share them with the whole family!
First of all you can't rush the process you have to be patient … And just know that everything will work out like it should…And yes you do you get your stuff back in a timely manner.
Fast and convenient! Great customer service and easy.
Expensive but easy. Enjoyed seeing my family and old movies of my childhood
I recd videos online in a timely manner. But I am having trouble downloading them to an external drive.
Good experience with digitizing and the app. I love the imemories program.
Help, I thought I was getting these memories on a flash drive. How can I get this done?
Marilee
*******@gmail.com
Very easy to do; customer service was helpful also. Have finally been able to watch our family videos after 20 years! Reasonably priced as well
I was very nervous about sending my videos through the mail/fedex. However the whole process was very easy. I loaded my videos into the plastic sleeves and box provided and after about 5 days, I received an email from imemories letting me know that my videos were received and being processed. They were very good with communication during the entire process. I received all my digital versions via email and I received my original videos back in the mail a few weeks after the process was competed.
The process was easy and I received all my materials back. I had some trouble downloading some of the larger files, and had to do it a different way than imemorizes suggests. But I was able to get them all downloaded and it's nice to have the option of storing them in the cloud.
This was the best decision to use iMemories to convert our videos to digital. We have been enjoying watching them and reliving all those years. Best part is how easily I can share these with my family. Well worth the investment
My order of 54 tapes were digitally transferred with in a few weeks and all the originals were safely returned in a timely manner. I am happy with the results and cherish every moment that we get to relive the memories and create new ones. Thank you iMemories!
I have videos we thought we would not see again. People who have long passed. Good memories Thank you
I sent in some VHS tapes that were not clear on my player but they came out awesome! I was pleasantly surprised! I would definitely recommend iMemories!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Kathy,
We see you call in for help. Please let us know if there is anything else we can do for you.