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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,975
value
158
shipping
156
returns
82
quality
6,661
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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Montana
1 review
0 helpful votes
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Wonderful
August 26, 2021

Really fun to see and share with family and friends. Still need to download when I get home before my time is up!

Date of experience: August 26, 2021
North Carolina
1 review
0 helpful votes
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VHS and super 8 movie reels
August 26, 2021

IMemories did as promised and digitized them and sent the originals back to us

Date of experience: August 26, 2021
Oklahoma
2 reviews
0 helpful votes
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Great job
August 26, 2021

It is such a relief to get the memories saved and stored.

Date of experience: August 25, 2021
New Jersey
1 review
0 helpful votes
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Very pleased!
August 26, 2021

I waited a long time to do this, considered several companies, and I'm so glad I chose iMemories to care for my precious old VHS and Hi8 movies. It's wonderful to be able to see them so conveniently; some for the first time! Seeing my parents, brother and sister who are deceased, as well as my now-grown daughters as babies is so moving and special. The packaging, care and communication are top-notch, and if you're on the fence about using this company, go ahead and jump. I can't say enough good things about iMemories! Highly recommend!

Date of experience: August 25, 2021
Missouri
1 review
0 helpful votes
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Happy
August 25, 2021

Very happy with the out come of all films sent in. Will be sending more. Great job!

Date of experience: August 25, 2021
Minnesota
1 review
0 helpful votes
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Prompt and cost effective
August 25, 2021

Getting vhs to DVD was our first desire. Having the opportunity to share has been great.

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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Great transfer
August 25, 2021

Thank you for making my memories possible to share with others and possible to watch without a vcr.

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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I had a great experience with iMemories. It was easy to compile and send the media and was returned quickly and reliably. I also got access to all digital files and could easily share with family and friends and download for safe keeping.

I would definitely use them again.

Date of experience: August 25, 2021
Illinois
1 review
0 helpful votes
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Order
August 24, 2021

Very friendly and helpful when I called. Received my order fast yes I would use them again

Date of experience: August 24, 2021
Florida
1 review
0 helpful votes
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Good service at a good price
August 24, 2021

I had acquired a batch of slides, film and VHS tapes from my family and needed a way to convert them so that the whole family could share them. My coworker suggested I memories so I tried them. They were able to convert the slides and the VHS with good quality and quickly. The reason for the 4 star rating was that they were unable to convert the film that I sent them. But I would definitely use them again and recommend them to friends.

Date of experience: August 24, 2021
New Jersey
2 reviews
2 helpful votes
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Couldn't be happier!
August 24, 2021

You guys rock. I now have all my memories digitized and can watch and share whenever I want! SO worth the money. I am recommending IMemories to anyone who'll listen!

Date of experience: August 24, 2021
Missouri
1 review
0 helpful votes
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Highly recommend
August 23, 2021

Speedy service. Took good care of my 8mm and VHS memories. I ordered DVDS. Very professionally done.
My memories can now be shared and are safe to last for a long time.

Date of experience: August 23, 2021
Georgia
1 review
0 helpful votes
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Delivered
August 23, 2021

Easy to deal with and customer service is very responsive.

Date of experience: August 23, 2021
Florida
1 review
0 helpful votes
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Exhilarating!
August 23, 2021

Just indescribable joy! Most especially those that we probably only watched once over 20 years ago!

Date of experience: August 23, 2021
New York
1 review
0 helpful votes
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Great Service
August 23, 2021

I use iMemories for all my various video and film and photos all aspects work out great!
Along with the safe return of the materials.

Date of experience: August 23, 2021
Kentucky
1 review
0 helpful votes
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Family Memories
August 23, 2021

It was so easy to get our memories, that were on VCR Tapes, digitized!
I would recommend iMemories to everyone I know!

Date of experience: August 23, 2021
Florida
1 review
0 helpful votes
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Ward second group
August 23, 2021

Transfers were timely and efficient. Tapes were returned well packed soon after. Great work!

Date of experience: August 23, 2021
Georgia
1 review
0 helpful votes
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Great job!
August 23, 2021

We sent to digitalized some videos to be able to continue watching them! No regrets! So precious to be able to watch memories in our tv or computer or phone.
Thank you Imemories

Date of experience: August 22, 2021
New York
1 review
0 helpful votes
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Wonderful service
August 22, 2021

This was the simplist way to be able to view and share old 8mm tapes with the family some i didnt even know my mom had. Very fast shipping to recieve orginals back also.
I highly reccomnd this service if you have old movies and vhs tapes before they get so bad you can never watch them again

Date of experience: August 22, 2021
Connecticut
1 review
0 helpful votes
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The entire point of sending in my VHS video tape was to have the contents transferred to a DVD. I guess it was not clear, but the transfer was not able to be done because the video was a tape of a game show that my mother had been a contestant on back in the 1980's. It was taped from the television and was just for our family and it was unable to be transferred because of copyright laws, however, it was already a tape from the show.
At any rate, I was unhappy as there was just one transfer from the tape that was completed my imemories and that was an old film of my parents wedding from 1949. Tracie James in your customer service was very nice and sympathetic, but I was very disappointed and now will find another way to make a copy of the video.

Date of experience: August 22, 2021