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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,975
value
158
shipping
156
returns
82
quality
6,652
This company responds to reviews on average within 2 days

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7,376 reviews

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Virginia
1 review
0 helpful votes
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Good service
October 28, 2021

The transfer to digital was good, communication was clear and the process was easy.

Date of experience: October 28, 2021
Texas
1 review
0 helpful votes
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Good job
October 28, 2021

Went well... but I wish I had ordered a thumb drive. I thought I did.

Date of experience: October 28, 2021
Florida
2 reviews
0 helpful votes
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Everything was delivered as promised.
October 28, 2021

We appreciated the updates on the process. Also, the ability to ess owe a the videos. The Medawar turned promptl.

Date of experience: October 28, 2021
New Jersey
2 reviews
0 helpful votes
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Excellent service!
October 28, 2021

It may seem pricey, but the memories are priceless

Date of experience: October 28, 2021
Colorado
1 review
0 helpful votes
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INCREDIBLE WORK!
October 27, 2021

So thankful you could preserve our memories and in such a quick fashion - quality is great~!

Date of experience: October 27, 2021
New York
1 review
0 helpful votes
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Everything was fine but the recordings were very blurry and the sound was distorted on some of them..

Date of experience: October 27, 2021
Florida
1 review
0 helpful votes
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Priceless
October 27, 2021

Being able to watch loved ones that have passed and my kids when they were little is priceless.

Date of experience: October 27, 2021
Minnesota
1 review
1 helpful vote
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Good job!
October 26, 2021

It was easy to use the iMemories box, the processing was quicker than I expected, and all my originals arrived back safely. My only real concern is that the online cloud system is very slow, hard to control (can't back up, move forward, etc), and unreliable. That makes it hard to enjoy these precious times with my family and friends. If the iMemories site worked smoother, I would have rated the experience a 5!

Date of experience: October 26, 2021
California
1 review
0 helpful votes
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VHS converted to digital
October 26, 2021

Happy I decided to convert. Sad I didn't do this sooner some of my home movies are blurry.

Date of experience: October 26, 2021
California
2 reviews
1 helpful vote
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Best time and money I've ever spent.
October 26, 2021

It takes very little time to throw your old Hi-8, super-8, dvds, whatever in a box. Shipping label and box are provided. The estimated cost can look unaffordable but the reality (because most of your tapes (films) are probably not full), is very reasonable and much quicker by hundreds of hours probably, thanif you tried to do it yourself.

Date of experience: October 26, 2021
Florida
1 review
0 helpful votes
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Family
October 26, 2021

This was an easy way to save your old video memories and convert them to digital. Easy but not cheap. You have many choices to save your memories. Make sure you know how to download them so you don't have to pay for digital fees to save your memories. If you don't want to be bothered with saving your own memories by downloading them and making your own usb downloads they can do it all for you.

Date of experience: October 26, 2021
New York
1 review
0 helpful votes
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My experience.
October 26, 2021

Although I have not yet view my 34 8mm movies on the 1 TB external that it was put on, I'm sure it is excellent work from watching them online as they contacted me with each step! Truly a wonderful company who knows how important your memories are! Wonderful prices as wells!

Date of experience: October 26, 2021
New Jersey
1 review
0 helpful votes
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Great service!
October 26, 2021

So pleased with the ease and efficiency of converting outdated vhs tapes and old photos to digital. Now we can share with family and each of us have all our childhood memories at our fingertips. Sign up with your email and there are coupons for discounts on your order. Thank you iMemories for your quick and secure service!

Date of experience: October 26, 2021
Texas
1 review
0 helpful votes
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Awesome
October 26, 2021

Very Professional, took great care of my old films, contact with me was great, informative. Will use iMemories always and I would highly recommend!

Date of experience: October 26, 2021
Minnesota
1 review
0 helpful votes
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Smooth process
October 25, 2021

Very happy with entire process. Very smooth process to mail in tapes. Plan to use iMemories again in the future.

Date of experience: October 25, 2021
Illinois
2 reviews
0 helpful votes
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Memories returned
October 24, 2021

IMemories was very easy to use. They promptly converted my old videos and returned them to me. The website was very easy to use.

Date of experience: October 24, 2021
Florida
1 review
0 helpful votes
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Love it
October 24, 2021

I love seeing these movies of my family. Some of which I didn't know were even on there

Date of experience: October 24, 2021
Texas
1 review
0 helpful votes
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Good job
November 22, 2021

It was good but they weren't exact on the cut on the video tape. The transition left a little on each cut.

Date of experience: October 23, 2021
Minnesota
1 review
0 helpful votes
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Love memories.
October 22, 2021

Fast service and easy to download. We were so excited to see old memories some from the sixties.

Date of experience: October 22, 2021
Colorado
2 reviews
0 helpful votes
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Received
October 22, 2021

I finially got them in my computer and moved to a place i could send them and have in hand pictures made they all came out great thank you and it would be noce if you made in hand prints instead of only computer thank you

Date of experience: October 22, 2021