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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,969
value
158
shipping
156
returns
82
quality
6,616
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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Illinois
1 review
0 helpful votes
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Old home movies
September 19, 2024

IMemories converted my old home movies into digital movies. The process was extremely easy and fast. My kids love watching themselves as little kids.

Date of experience: September 19, 2024
Ohio
1 review
0 helpful votes
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It was nice seeing them
September 19, 2024

It was ok I mean a bit hard to figure out how to sign into my pictures I'm a senior and needed some help.

Date of experience: September 19, 2024
Stacey S. — iMemories Rep
over a year old

Hi Sharon, Thank you for your comment. Please know we are here to answer any question you have and assist you throughout the process!

Florida
1 review
0 helpful votes
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Thankful
September 19, 2024

I did not know how the items I sent were going to be, but they came put better than I expected!

Date of experience: September 19, 2024
Stacey S. — iMemories Rep
over a year old

Hi Travis, Thanks for your wonderful feedback! A heartfelt thanks to you!

Nevada
1 review
0 helpful votes
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Memories to share
September 19, 2024

I hadn't seen these movies in literally decades. Now I can enjoy the memories and share them with friends and family. What a pleasure! And very easy to share online.

Date of experience: September 19, 2024
Florida
1 review
0 helpful votes
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Thank you
September 19, 2024

My experience was positive. Thank you for doing a good job!

Date of experience: September 19, 2024
Colorado
1 review
0 helpful votes
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So great to have old videos digitized
September 18, 2024

I was very pleased with my overall experience. The videos were digitized very quickly and the best quality that could be expected. So happy to have them to watch for the first time in decades. Thank you!

Date of experience: September 18, 2024
Ohio
1 review
0 helpful votes
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Worth the money
September 18, 2024

It was easy to send out and view my photos and movies online. Would use them again and have recommended them to friends.

Date of experience: September 18, 2024
New York
1 review
0 helpful votes
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Nostalgic
September 18, 2024

This was such an amazing thing to do! So many memories I had completely forgotten about & my sons loved seeing themselves on video as babies

Date of experience: September 18, 2024
Maryland
1 review
0 helpful votes
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The way we were.
September 18, 2024

My memories were brought back to life. It was an easy process that was also cost effective.

Date of experience: September 18, 2024
New York
1 review
0 helpful votes
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Family Memories
September 18, 2024

I very much enjoyed watching my family members on our tapes. Sadly three members of our family are no longer with us and it was heart warming seeing them at gatherings and holidays. These Hi8 tapes were from the early 2000's. The viewing quality was excellent.

Date of experience: September 18, 2024
Maryland
1 review
0 helpful votes
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Helpful
September 18, 2024

While it was not clear how to edit the files online, excellent help was provided both by email when asked or by phone.

Date of experience: September 18, 2024
Oregon
1 review
0 helpful votes
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Fantastic Job
September 18, 2024

Exactly what I needed from them in a cost effective and timely fashion.

Date of experience: September 18, 2024
Florida
1 review
0 helpful votes
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Worth the money!
September 18, 2024

It was a very good experience from start to finish. I was a little hesitant initially but imemories delivered. Highly recommend.

Date of experience: September 18, 2024
California
1 review
0 helpful votes
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Amazing
September 18, 2024

Was not sure at first if they can retrieve our super old tapes. But the copy was immaculate! Thank you!

Date of experience: September 18, 2024
Florida
1 review
0 helpful votes
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Memories
September 18, 2024

Great experience. Very efficient and safe. I enjoyed watching my videos and being able to get everything very fast.

Date of experience: September 18, 2024
Arizona
2 reviews
0 helpful votes
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Excellent experience!
September 18, 2024

My experience was great! I had studied multiple companies and saw that iMemories' track record and information were the best. I called several times before ordering and ALWAYS received helpful information. Shipping, tracking, and the process to digitize were all kept to the expected schedule. I am very pleased and currently am enjoying seeing family movies not seen for 50 years! Edit options are clear online and I expect to be able to combine sections eventually on a flash drive. Lorraine was the person I always spoke with. She's awesome! Highly recommend!

Date of experience: September 18, 2024
Massachusetts
1 review
0 helpful votes
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Excellent job!
September 18, 2024

Thank you for my memories! Awesome work! Highly recommend.

Date of experience: September 18, 2024
California
1 review
0 helpful votes
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Very Easy
September 18, 2024

I have been wanting to digitize my videos for years. This was so easy and not expensive that I finally got it done. Thanks for the memories!

Date of experience: September 18, 2024
Massachusetts
1 review
0 helpful votes
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So much fun!
September 18, 2024

I hadn't seen these videos in twenty-five years. When camcorders came out, I chose the Hi-8 formula. That did not become the standard. And when my camcorder died, I could no longer watch them. IMemories converted them easily. I liked the box I night from them to mail the tapes (with prepaid label). I liked how the videos appeared via a link in email as they were ready. And they are so easy to share with people.

Date of experience: September 18, 2024
Texas
1 review
0 helpful votes
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I had small VHS tapes I could not view. As it turns out, the quality of our tapes was not very good, so of course the digital transfer is not as good as we had hoped. I don't think IMemories is responsible for this, but it makes the result somewhat disappointing. Know the quality of your tapes, etc. before you send then in.

Date of experience: September 18, 2024