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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

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7,376 reviews

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Florida
2 reviews
0 helpful votes
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Family Slides Converted
November 15, 2021

I had over 300 slides converted to digital. The process was seemless and easy. I ordered the box, slipped the slides into the envelopes and sent it off. When I was notified they were converted, I downloaded them off the cloud onto my flashdrive. Thanks iMemories!

Date of experience: November 15, 2021
Michigan
1 review
0 helpful votes
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Perfect!
November 15, 2021

Amazing! Everything was converted and now I have video of times and people I thought I'd never see again. Thank you so much Imemories for making that possible.

Date of experience: November 15, 2021
New Hampshire
1 review
0 helpful votes
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Excellent Service
November 15, 2021

This was the second time using iMemories and like the first time, excellent service. You brought back loving, family memories. We will return for more conversions of our videos.

Date of experience: November 15, 2021
New York
1 review
0 helpful votes
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Happy Times
November 15, 2021

Very easy. My siblings and I love the childhood movies.

Date of experience: November 14, 2021
New York
1 review
0 helpful votes
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Great customer service
November 14, 2021

Most businesses do not want to speak with the consumer under any circumstance. Not imemories - it is easy to call them and their support team is excellent. A great company to deal with.

Date of experience: November 14, 2021
Oklahoma
1 review
0 helpful votes
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Relieved
November 13, 2021

I am enjoying being able to see all of what I thought were lost memories. I got to share these memories with my children and siblings. I would recommend imemories to everyone. I was only disappointed about the price going up $14.99 to $15.99 per videotape from the time I purchased the safeship kit to the time I was able to pack it and send it in a couple of months later. I got to take advantage of the 30% off so that was good. From the time I sent the packed box to the day I got my tapes back; everything went so smooth and quick. I am relieved all those precious memories are no longer on the shelf collecting dust with no way to view them.

Date of experience: November 13, 2021
Florida
1 review
0 helpful votes
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Outstanding Outcomes!
November 12, 2021

My iMemories experience could not have been more seamless and professional. It brings me and mine pure delight. At last we can again enjoy those treasured family moments and celebrations. I highly recommend this company and give them my greatest accolades.

Date of experience: November 12, 2021
Florida
1 review
0 helpful votes
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Priceless!
November 12, 2021

As most during the Pandemic shut down I spent time cleaning and reorganizing. I came upon a box of old videos that I could no longer view as we had gotten rid of our VCR years ago. I researched options for digital conversion and found iMemories. I was grateful for the ease of use. I inventoried the tapes shipped them in the box provided and within a few weeks had a digital version of priceless family memories that I can now share with my family. What a great holiday gift to give this year! Thank you for a great product! I will be using your service again!

Date of experience: November 12, 2021
Colorado
1 review
0 helpful votes
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It has been delightful to watch home movies that were taken so many years ago. Some events that I had totally forgotten about. Especially ones of the my grandchildren when they were small. They have enjoyed watching them with me and I hope to share many more with my family. I just sent in some old home movies my parents had taken in the 50s and 60s and I am anxious to see if they can be copied as they are very old and the films might be brittle. Thank you for providing this service. These pictures are priceless!

Date of experience: November 11, 2021
District of Columbia
1 review
0 helpful votes
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Quick Turnaround
November 11, 2021

Imemories kept me informed at each step in the process. The turnaround time was very quick.

Date of experience: November 11, 2021
Iowa
2 reviews
0 helpful votes
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Excellent
November 11, 2021

Very nice quality and great turnaround... Ill send more

Date of experience: November 11, 2021
Ohio
1 review
1 helpful vote
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IMemories Review
December 11, 2021

I love that I have my pictures, but was disappointed in the price, it was really expensive and like there is no credit or pro rating for videos that only had a few videos on them.
I had 59 little vhs tapes and not all them had full use. So I paid $19.00 for a few videos that had less than an hours worth of video and one only had 14 minutes on it, so I was hoping for some type of credit. I still have the regular vhs tapes that I would like to get done too. The quality of work was excellent. Just wish it was more affordable to recommend it to others.

My other shock was that when it advertised I would always have access to my videos to share forever. I didn't realize it came with a monthly fee. I paid over $800.00 and only get to view them for 60 days without charge I haven't even got to look through them all and I will lose them if I don't get the download on to something else….

I feel this is not a service available to everyone.

Date of experience: November 11, 2021
Florida
1 review
0 helpful votes
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Happy Camper
November 11, 2021

Love being able to view old movies and re-visit those I love who have long departed this earth.

Date of experience: November 11, 2021
Idaho
1 review
0 helpful votes
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Awesome!
November 11, 2021

I think Imemories is awesome! Its a great way to remember those old videos and pictures we can no longer access. Thank you!

Date of experience: November 11, 2021
New York
2 reviews
0 helpful votes
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Extremely professional company
November 11, 2021

This was my second round of videos that I had imemories convert to digital. I am so pleased with their professionalism and efficiency. I have referred them to to anyone that wants the convenience of digital viewing.

Date of experience: November 11, 2021
Arizona
1 review
0 helpful votes
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So Thankful For iMemories!
November 11, 2021

Being able to show my kids who I was when I was their age, for them to be able to see my grandfather interact before his dementia, seeing family pets that they've only heard about and seeing family members who have since passed away, I will forever be grateful to iMemories. The fast turn around, the care that they take with my items while in their possession and their communication throughout the process is so amazing. It makes all the jokes my kids make about my 90s hair and outfits, totally worth it.:-)

Date of experience: November 10, 2021
Georgia
1 review
0 helpful votes
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Lifetime of Memories
November 11, 2021

Beautiful and easy. Finally able to see and hear loved ones who have departed.

Date of experience: November 10, 2021
Iowa
1 review
0 helpful votes
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Memories
November 10, 2021

It is great Thank you for giving me back such great memories

Date of experience: November 10, 2021
New York
1 review
0 helpful votes
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Nice work!
November 10, 2021

It was such a relief to finally get our family tapes and videos placed in the most updated platform. Certainly would not want to lose this precious time in our lives.

Date of experience: November 10, 2021
Wisconsin
1 review
0 helpful votes
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First timer
November 10, 2021

Easy to use. Like the email updates that keep us informed as to the progress.

Date of experience: November 10, 2021