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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I received my order, had my photos and videos digitized. My daughter downloaded them and I was able to share them with my family. Thank you so much iMemories.
It was easy to access online, very convenient and efficient.
Excellent service, easy to work with, excellent packing supplies, follow up was great
Service is so great and I have my memories at my fingertips and am able to share with family and friends! Love iMemories!
Everybody I spoke with when I placed my order was very professional and efficient. My experience with I Memories was truly a pleasant encounter. I will enjoy my CD's throughout the coming years.
Easy and simple process. Dropped them off and they showed up on line before the expected date. Photos look great
Great. Videos and pictures came out well. Shared with family
Everything was done as I wanted, shipping was very efficient
The customer service team was able to timely address a number of questions I had at the beginning of the process. The Imemories technical team was able to boost the sound from a VHS tape from 28 years ago.
The shipping was fast and secure and my VHS tape and film reels were converted very quickly. My only complaint is the website is not the best and could use some upgrading. Other than the slow website, great service. Would recommend it to others and would use it again.
Terrific. I spoke with Stacy yesterday. I got the help I needed on how to manage the downloading. She gratefully extended my digitals til Jan 31st which I greatly appreciate as we deal with covid and the holidays. I really need that time.
I reviewed the files and they look fine. I'm sharing them with my family tomorrow at Christmas. I haven't received the originals back yet.
Great experience. I was so uplifted by seeing people in the family who have passed. Love it
Can't believe the quality you were able to pull from our movies! Sharing has been SUPER easy! It has made a beautiful Christmas present to our family!
These videos are wonderful, and very high quality. Customer service was very helpful in guiding me through my options. Thank you!
Customer service was very helpful and knowledgeable. I ordered the shipping box, packed 4 different types of video tapes from several decades. The ones from the 70's were faded somewhat, but they digitally transformed them back! They were finished and returned safely much sooner than expected. My daughters were very excited to receive a flash drive of their baby movies all the way through most of their children's lives also for Christmas. We are delighted with the results, and will certainly use them again.
Good fast service fast return will use again when needed
Thank You --------------------------------------------------------------------------------------
Overall it went very smoothly! The process was easy and the tapes were converted quite quickly. One tape couldn't be converted but based on some information I sent them they are trying again at no cost to me. Since I was able to view the tape just before I sent it to them it was disappointing that it couldn't be converted. I immediately sent in another set of tapes to have them done. I love that the tapes are broken up into individual files if there are multiple things on it. Additionally, you get free access to their storage option for 30 days and you are able to do what you want with the files at that time. I downloaded them to my computer and then put them on thumb drives to share.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members