Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Extremely impressed by the professional service. Really liked that I was able to view the uploaded video's online.
The service was very fast and getting our memories digitized is priceless! Highly recommend!
I hope to send more soon! It's so nice to click on an app and see our treasured home movies!
For years (and years) we've stored our many, many reels of home movies because our old projector broke down and another one couldn't be found. We saw an iMemories ad on TV about what they could do with our home movies. They've been stored for years, it's time to see what we've long forgotten. All I can say is "Great Job". Now we have all our "Actors" on tv for movie nights. We'll have the best "Movie Nights" for a long time. No regrets! Thank You!
I am absolutely thrilled with the videos that I received back from iMemories! The memories that I am able to watch are priceless! Thank you for safely transferring these memories to digital so they can be enjoyed for generations to come.
Precious memories accessible for the first time to me... how can you put a price in it? IMemories did! But it was money well spent. They were so fast, they made it easy to access and they safely returned the originals quickly. Couldn't have asked for more. Just glad THEY didn't. Ha.
Logging in to get access to the scanned negatives was a trial, but Customer Service folks were helpful. I have downloaded my order.
I-Memories did what I had hoped they would. Got all my family films in digital and I was able to see them online and copy them to my hard drive and a thumb drive.
Greg G.
Flawless. Timely. Would use your service in the future and would recommend your service to others..
I am so impressed with IMemories. The process was easy, fast, and the results are amazing.
So many memories are now available to me and my family. Thank you!
I have only just begun to go through them all but I am thrilled. Would recommend this highly to anyone. It is worth every penny and not expensive at all. Reasonably priced and professionally completed and returned. I'm so excited to see them all! Janice
Was such an easy process and with all the videos my family has to convert we will be using the service many times over! Some of our videos were getting old & now i know they are safe and we will be able to keep forever. My Mom filmed everything when we were kids and we did funny skits and commercials on film too, long before Instagram and tiktok so being able to view these videos, some we haven't seen in 25-35 years has been beautiful especially seeing and hearing our Dad, and Aunts, Uncles and Grandparents who we have lost but their memories never die. It's been a blessing to have this service
User friendly- easy to initiate and use I would highly recommend this for anyone downsizing or streamlining - both needs are very effective with this service
I am a repeat customer for iMemories. Great customer service. It is a joy to rewatch memories. Thanks to iMemories, I can.
Great! Efficient! I would recommend to others. I will use again if I ever find more video tapes.
Entire process went smoothly. Extremely happy I found iMemories on social media. Price was very reasonable. Would give 5 stars but I noticed some videos overlapped when converted. However I do understand this could happen due to my splicing movies together. I highly recommend iMemories, you will not be disappointed!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

