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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,694
This company responds to reviews on average within 2 days

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7,376 reviews

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Texas
1 review
0 helpful votes
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A++++++
February 13, 2022

A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: February 12, 2022
New York
1 review
0 helpful votes
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A trip down memory lane.
February 13, 2022

It has been so much fun reliving forgotten memories. Forty years later we have pictures of our wedding from slides found in a drawer. Love knowing those memories are not forgotten.

Date of experience: February 12, 2022
Georgia
1 review
0 helpful votes
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Loved watching the videos
February 13, 2022

My return of videos is lost. Customer service has been pleasant and are sending a copy of my lost originals

Date of experience: February 12, 2022
Missouri
1 review
0 helpful votes
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Perfect in Every Way!
February 12, 2022

From the start of the order to the final delivery - perfect all the way. The videos were excellent and the whole process exceeded our expectations.

Date of experience: February 12, 2022
Massachusetts
2 reviews
0 helpful votes
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Videos
February 12, 2022

Super easy to have done. Sentimental and fun to look back on.

Date of experience: February 12, 2022
New York
2 reviews
0 helpful votes
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I appreciate taking the extra time to go through the whole. L video to find my content.

Date of experience: February 11, 2022
New York
1 review
0 helpful votes
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Imemories experience
February 11, 2022

Working with imemories is easy and they do a fine job.

Date of experience: February 11, 2022
New Jersey
1 review
0 helpful votes
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Great service
February 11, 2022

Easy to request a box, pack out and ship, love the digitally available files, all vhs tapes returned to me. Very satisfied with the service and cost.

Date of experience: February 11, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent job!
February 11, 2022

Loved being able to preserve these memories! These will be cherished for many years to come.

Date of experience: February 11, 2022
Texas
1 review
0 helpful votes
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WHAT A GIFT!
February 11, 2022

IMemories is a 1st rate experience from the beginning to the end, At first, I thought, this has to be "too good to be true" but I really had nothing to loose. I sent in the precious reel to reels of my mother and her sister as toddlers and held my breath. IMemories made every single step of the process so easy and I felt as ease that I had put something so irreplaceable into their hands. Their directions were clear and uncomplicated and they communicated with me every step of the way. Images of loved ones that were lost forever came alive again even for just brief moments. My 90 year old mother felt 2 years old again as she watched the lost memories from her childhood. What a gift!
Chris Marvel-Loskot

Date of experience: February 11, 2022
Georgia
1 review
0 helpful votes
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A lifetime of memories
February 11, 2022

Incredible customer experience making it so easy to capture over 100 years of family memories and share with future generations! *****

Date of experience: February 11, 2022
Ohio
1 review
0 helpful votes
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Old Time Memories
February 11, 2022

Watched my video's come back to life. Many of my loved ones have passed and it was great to have those memories come to life again.

Date of experience: February 11, 2022
Minnesota
1 review
0 helpful votes
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Nice work!
February 11, 2022

I mailed 10 videotapes from late 1990s on 8mm video cassettes to iMemories in mid-January 2022. I failed to label them and I wondered what I had recorded. Within days, iMemories people digitized all of them and posted the video on my iMemories cloud storage. The videos were from a series of classes that I taught at my church. I remember feeling proud in my efforts and this video helped me recapture those good feelings. Thanx iMemories!

Date of experience: February 11, 2022
Minnesota
1 review
0 helpful votes
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Enjoy the moments
February 11, 2022

It is so much fun to be able to share the home movies with friends and family. We have enjoyed watching, laughing and reminiscing the past. The app is user friendly and I like that you get a free trial. On the other hand, ordering was a little more complex. I really wanted all the movies on a jump drive as well as on the app, but could not figure out how to order. If you are thinking about it …just do it it is worth it in the long run to have those memories available to share.

Date of experience: February 11, 2022
Georgia
1 review
0 helpful votes
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Husband's birthday surprise
February 11, 2022

My husband was really surprised and very pleased to receive the IMemories DVDs. We spent many happy hours watching the movies from his time in Europe. We had a great time and it was worth every penny.

Date of experience: February 11, 2022
Alabama
1 review
0 helpful votes
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Well Done
February 10, 2022

What an emotional experience it was to see movies from 1947 and my brothers as babies & toddlers! Everything came as advertised and as quickly as weather permitted. This is a wonderful service, keep up the good work!

Date of experience: February 10, 2022
Pennsylvania
1 review
0 helpful votes
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Three generations of Home Movies
February 10, 2022

Very nice job. Accommodating friendly service. Actually can talk to a human! Received all originals back after processing. All our old movies are on the cloud for easy viewing and reminiscing!

Date of experience: February 10, 2022
Kentucky
1 review
0 helpful votes
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A good thing to do.
February 10, 2022

The whole process was quite easy. The transfer was done well and there was no loss of footage. The service is quite pricey but I received a 25% discount which helped. I would do it again in a heartbeat, they seem very professional.

Date of experience: February 10, 2022
Nevada
2 reviews
0 helpful votes
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Home Movies
February 10, 2022

I enjoyed working with the reps from iMemories. The service is excellent and I have recommended this service to many friends and families.

Date of experience: February 10, 2022
Ohio
1 review
0 helpful votes
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Bringing memories to life
February 10, 2022

Lorraine was very helpful from 2017 to now!
I have shared these digital moments with my 5 children and spouses and sister and sister-in-law.

Date of experience: February 10, 2022