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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,694
This company responds to reviews on average within 2 days

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7,376 reviews

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Georgia
1 review
0 helpful votes
Follow Dana E.
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IMemories is an extremely professional and trust worthy resource for digital conversions. I would recommend their services to all! We have truly enjoyed reliving each and everyone of our precious memories that were caught on tape.

Date of experience: March 22, 2022
Texas
1 review
0 helpful votes
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It was wonderful getting to see old films from when we were all young. Y'all made so easy and effortless. Thank you so very much!

Date of experience: March 22, 2022
Florida
1 review
0 helpful votes
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Slides
March 22, 2022

Thankful that IMemories is so fast in developing the slides that I forwarded. Can't wait to put them into the next form of transfer, disc, flash drive or scrapbook. Thank you.

Date of experience: March 22, 2022
Illinois
1 review
0 helpful votes
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Just perfect!
March 22, 2022

Fast turnaround. To be able to rediscover all of these lost memories is invaluable. Seeing and hearing both of my and my wife's parents ( they are both deceased) voices again was so wonderful. Clear pictures great video conversion

Date of experience: March 22, 2022
Mexico
1 review
0 helpful votes
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Easy and complete
March 22, 2022

Easy process, and as far as I can tell, a quality job.
My only complaint is that I wasn't allowed to opt-out of receiving my tapes back in the mail. I was moving abroad and had to have them sent to family. I just wanted them to be disposed of.

Date of experience: March 21, 2022
Iowa
2 reviews
0 helpful votes
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Ok
April 21, 2022

It wasn't clear that I would send my films, etc and only get to view them on your website and the cost didn't include a CD or flash drive which is what most people would want. Then had to purchase a flash drive on top of everything else. Seemed a little pricey to me. Probably won't recommend to others.

Date of experience: March 21, 2022
Heather P. — iMemories Rep
over a year old

Hi Karen, We appreciate your feedback. We do try to make all options clear in the booklet that comes with the SafeShip Kit, and listing information in the cart at checkout. We offer free downloads during the 30 days of account access so it is easy to backup all media without any additional cost necessary. Getting a physical product like a drive or DVDs is additional. We are available to answer any questions or provide assistance at 1(800)845-7986 Monday-Friday 7AM-6PM PST.

Delaware
2 reviews
0 helpful votes
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5 Stars
March 21, 2022

IMemories exceeded my expectations. Their process is easy... breezy. Take advantage of the frequent sales or discounts that they offer!

Date of experience: March 21, 2022
Florida
1 review
0 helpful votes
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I got my old recordings digitized
March 21, 2022

I was very happy to get my old videos digitized. I couldn't get some digitized due to mold but imemories was able to digitize some. The process was very easy and fast. An email was sent with a link giving me access to see status along the way. Very satisfied with imemories. My only regret would be that I did not send these videos sooner and therefore wasn't able to digitize them all due to mold. Other than that I will be recommending imemories.

Date of experience: March 21, 2022
Texas
1 review
0 helpful votes
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A walk down memory lane.
March 21, 2022

It was so nice to finally get all my tapes converted into the imemories cloud.
The process and set up was easy. The staff was friendly and quickly answered all my questions. They video's are easy to access. I would highly recommend.

Date of experience: March 21, 2022
Massachusetts
1 review
0 helpful votes
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Review
April 20, 2022

Got the digital movies no problem but it's a bit confusing and clunky the way you have to download them to save them

Date of experience: March 21, 2022
Texas
1 review
0 helpful votes
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Loved!
March 21, 2022

It was such an easy process! And I loved the results!

Date of experience: March 21, 2022
California
1 review
0 helpful votes
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Super cool
March 21, 2022

We sent in 4 super 8 movies and 12 video tapes. They were digitized quickly and the original were returned promptly. Watching those old movies is so much fun and it's really easy to share them with friends and family! We'll be sending more in very soon.

Date of experience: March 21, 2022
Wisconsin
1 review
0 helpful votes
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Exactly as Expected
March 21, 2022

Trustworthy process! Never any surprises other than the good ones when you start to remember the special moments that have been hiding on those tapes!

Date of experience: March 21, 2022
Florida
1 review
0 helpful votes
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Great
March 21, 2022

Great it was awesome to view my memories again with my family i belenes everyone should order from here

Date of experience: March 21, 2022
Florida
1 review
0 helpful votes
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Movie reel and VCR transfers
March 21, 2022

Easy and efficient. Search for the 25% discount to save money.

Date of experience: March 21, 2022
Florida
1 review
0 helpful votes
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I memories
March 21, 2022

Great! Would do it again. My media came back packed nicely.

Date of experience: March 21, 2022
Utah
1 review
0 helpful votes
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Slides
March 20, 2022

Very easy directions to follow and I'm very happy with the results! Thank you!

Date of experience: March 20, 2022
New Mexico
1 review
0 helpful votes
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Happy!
March 20, 2022

Great. Punctual. Professional. Easy. Recommend to others for sure.

Date of experience: March 20, 2022
Pennsylvania
1 review
0 helpful votes
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Old memories
March 20, 2022

I was very happy to be able to see these old forgotten videos again.

Date of experience: March 20, 2022
California
1 review
0 helpful votes
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Happy customer
March 20, 2022

Fast and easy to use! Love that these memories are easily accessible.

Date of experience: March 19, 2022