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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Was as easy as promised, very happy. Good work with 50 plus yr old film.
How can it get more user friendly? Box up the tapes and view on the cloud!
I have my digital items and the originals were returned. My only questions are how to load the digital images to my web site and to my flash drive. I paid for the first year of storage so that I would have time to figure it all out.
Also I found 3 more VHS tapes with special family events from years ago. How do I get an order to pick them up for pricing and adding to my memories page?
I loved my conversions to a USB Flash drive. My family can watch this anytime we want! Some of these pictures, were long gone from our memories, until now! Thank you! We all appreciate ALL your efforts, to give these memories back to us...
Amazing videos. The process was incredibly easy! Thank you! Will definitely use this service again
My children, my sister, my nephews and I have all enjoyed watching my new digitized home films.
Had a fantastic experience with iMemories. I was afraid to trust them with my precious, 30-year old videotapes but they took great care of everything. I received my shipping box, complete with all materials and they confirmed receipt. I got my digitized copies within two weeks of them getting my videos and I'm SO pleased! Thank you!
Perfect! You guys do such a great job and my next order is already being processed!
I did not realize this was purchase the process then purchase the rights to view separately.
Not at all as plainly advertised.
Very dissatisfied.
My wedding video was saved but next time I'll do more research into this type of service. I am not happy with the results.
Great place to see old memories. Great price and excellent service
I have been overjoyed reminiscing over past family and friend experiences. Waiting to have our family reflect on things that were good and get back there. Thank you so much.
Very simple and done quickly. I would recommend this company.
I love having my memories at my fingertips on my phone! And theta are easy to share with my kids and family. The old media were quickly and safely returned, and the additional movies were added to my account quickly!
Very fast and convenient. I enjoy being able to share them online with family.
I was under the impression ALL of my VHS tapes would be converted to a DVD. Do I have to now pay MORE to have them on DVD? I do NOT want to pay a monthly fee for the Cloud.
Please reply with information as to why there is such a disconnect.
Thank you,
Connie Duffey
Hi Connie, Thanks for talking with us back on 4/27/22. We were able to get your account access extended so the files could be downloaded. Our subscriptions are optional for long term access and storage. Please let us know if we can be of assistance!
I sent in 27 video tapes that were between 25 and 30+ years old. So happy I did, it is great to have them digitalized. A lot of the tapes are of my daughter. She had never seen her baby videos. I just sent in 9 more video tapes that I found, can't wait to get them back.
I am pleased with my decision ti digitize my family photos. I am in my 70's so dealing with the cloud is a challenge for me but I am learning!
So many friends have followed my recommendation and digitized their video footage and have reported that it was one of the best gifts that they'd ever given to their families! Our three grown daughters love watching these and sending funny clips to all of us.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Susan, We had a chance to talk and we extend your account access so the media can be downloaded to your own computer, our subscriptions are optional for long term access and storage. Please let us know if we can further help!