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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
2,002
value
158
shipping
156
returns
82
quality
6,781
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Oldies, but goodies!
June 15, 2022

Very easy to do this -- I had been putting this off for years!

Date of experience: June 15, 2022
Sarah F. iMemories Rep
over a year old

We’re delighted to hear about your recent experience with us! We're glad we could be of service!

Michigan
1 review
0 helpful votes
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Smooth
June 15, 2022

No issues, went exactly as planned. The hardest part was me getting things ready to mail in the first place.

Date of experience: June 15, 2022
Sarah F. iMemories Rep
over a year old

Thank you! We appreciate your business and value your feedback!

Oklahoma
1 review
0 helpful votes
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Satisfied in OK
June 15, 2022

Quick and responsive. I was always aware on the progress and status of my order.

Date of experience: June 15, 2022
Sarah F. iMemories Rep
over a year old

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Pennsylvania
1 review
0 helpful votes
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Satisfied
June 15, 2022

Delivered as expected and helped preserve memories.

Date of experience: June 15, 2022
Sarah F. iMemories Rep
over a year old

We appreciate the great review and look forward to working with you again soon!

Washington
1 review
0 helpful votes
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I'm not sure if it was the age of our VHS tapes or not, but most of the digital copies aren't very clear.

Date of experience: June 14, 2022
California
1 review
0 helpful votes
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Old movies
June 14, 2022

Conversation to digital was great old movies are able to be viewed now

Date of experience: June 14, 2022
Sarah F. iMemories Rep
over a year old

We appreciate the fantastic review and are glad we could be of service!

Mississippi
2 reviews
0 helpful votes
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Great experience and easy to work with!
Really quick turnaround, thanks!

Date of experience: June 13, 2022
Sarah F. iMemories Rep
over a year old

We’re thrilled that you were satisfied with our services. Your feedback is appreciated and we hope to be of help again soon!

California
1 review
0 helpful votes
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Excellent
June 13, 2022

Thorough, simple, and so convenient! We were grateful for the follow up phone call once our order was submitted online to ensure we had all of our questions answered, and loved how easy the process was from start to finish!

Date of experience: June 12, 2022
Sarah F. iMemories Rep
over a year old

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.

Indiana
3 reviews
0 helpful votes
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GREAT NO ISSUES
June 12, 2022

GREAT EXPERIENCE FAST NO ISSUES GREAT EXPERIENCE FAST NO ISSUES GREAT EXPERIENCE FAST NO ISSUES GREAT EXPERIENCE FAST NO ISSUES

Date of experience: June 12, 2022
Sarah F. iMemories Rep
over a year old

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words!

Florida
1 review
0 helpful votes
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Nina
June 11, 2022

El servicio es excelente y súper rápido. En definitiva lo volvería a usar

Date of experience: June 11, 2022
Iowa
1 review
0 helpful votes
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Gast conversion
June 11, 2022

Our videos were converted to digital and I can't believe how quickly it was done.

Date of experience: June 10, 2022
Sarah F. iMemories Rep
over a year old

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.

Iowa
1 review
0 helpful votes
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They came out so good I may not wait for Christmas to give them their presents.

Date of experience: June 10, 2022
Sarah F. iMemories Rep
over a year old

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Illinois
2 reviews
1 helpful vote
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Well done
June 10, 2022

I love the ease of this process and being able protect and share my memories with my family.

Date of experience: June 10, 2022
Sarah F. iMemories Rep
over a year old

We’re very happy to hear that we met your expectations! We appreciate the feedback and would love to work with you again.

Colorado
1 review
0 helpful votes
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Excellent Experience
June 10, 2022

The whole process is streamlined and quick. I'm enjoying being able to view memories and events long gone. Imemories gave those back to me!

Date of experience: June 10, 2022
Sarah F. iMemories Rep
over a year old

We always enjoy hearing what our customers have to say! Your feedback is appreciated, and we hope to be of help again soon!

Washington
2 reviews
0 helpful votes
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Worth it
June 10, 2022

Easy to use, received my memories online and the originals back quickly.

Date of experience: June 10, 2022
Sarah F. iMemories Rep
over a year old

Thank you for the great review! We are happy to hear it!

Georgia
1 review
0 helpful votes
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Accessible memories!
June 10, 2022

I love having my decades old memories accessible and available to share. It's been delightful going down memory lane. I'm planning a big surprise for my husband on Father's Day!

Date of experience: June 10, 2022
Sarah F. iMemories Rep
over a year old

We’re thrilled that you were satisfied with our services. We appreciate the feedback and would love to work with you again.

Idaho
1 review
0 helpful votes
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Awesome!
June 9, 2022

I loved how super easy this process was and the return of the digital items was faster than I expected. I like the option of saving the digital files to my computer also.

Date of experience: June 9, 2022
Sarah F. iMemories Rep
over a year old

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Nebraska
1 review
0 helpful votes
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Quick and excellent
June 9, 2022

The process was so easy, quick. Along with excellent service.

Date of experience: June 9, 2022
Sarah F. iMemories Rep
over a year old

Thank you for taking the time to share your experience, we so appreciate it!

Wisconsin
1 review
0 helpful votes
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Great job!
June 9, 2022

Very happy they way they all turned out. Some tapes were over 30 years old. I would highly recommend iMemories to anyone!

Date of experience: June 9, 2022
Sarah F. iMemories Rep
over a year old

We appreciate the recommendation! Thank you for sharing your experience!

Connecticut
1 review
0 helpful votes
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Memories for a lifetime
June 9, 2022

Honestly, I was scared to send my precious memories but I also knew I would not be able to enjoy them in old media. Thank you for keeping my valuable videos safe and letting me know each step of the way that they were received, digitized and sent back. I've recommended you to everyone I know!

Date of experience: June 9, 2022
Sarah F. iMemories Rep
over a year old

We are so happy that you enjoyed your experience with us! We appreciate the recommendation! Thank you for sharing your experience!