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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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Hawaii
1 review
0 helpful votes
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Nice job
June 28, 2022

Seamless and efficient. Ready to do more soon. Works well

Date of experience: June 28, 2022
Colorado
1 review
0 helpful votes
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Final order review
July 26, 2022

Wish website was easier for preview and ordering. Expensive but worth it if you have few videos. Shipping was very good, ty

Date of experience: June 26, 2022
Colorado
1 review
0 helpful votes
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Very responsive customer service!
June 26, 2022

A pleasurable experience from start to end. The online account with my scanned photographs was easy to navigate, easy to download from. The scanned images were almost all of exceptional quality. I say "almost all" because a few (out 159) had some color balance issues. These issues are easy to fix in most editing tools however, and as I said it was only a few. I will continue using iMemories as I have a lot more to go.

Date of experience: June 26, 2022
Michigan
1 review
0 helpful votes
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Outstanding Service
June 26, 2022

Imemories has restored my family videos. Outstanding service from beginning to end. I sent them vhs reels that we had broken apart from the cases due to water damage from a flood. We are now able to watch a dvd of our lives 30 years ago. Exceptional service and care. Thank you!

Date of experience: June 25, 2022
Illinois
1 review
0 helpful votes
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Excellent Quality
June 25, 2022

I'm so happy to decided to go with iMemories! It was such an easy process. The communication was great. The quality of the videos was excellent. I've recommended iMemories to all my family and friends.

Date of experience: June 25, 2022
Arizona
1 review
0 helpful votes
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Family Fun
June 25, 2022

Very easy and a great way to save your old family memories.

Date of experience: June 25, 2022
California
1 review
0 helpful votes
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Excellent
June 25, 2022

The delivery was quick and being able to download the video and share with others immediately is fantastic! Watching them as many times as you want is so great

Date of experience: June 25, 2022
Idaho
1 review
0 helpful votes
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Quick and Thorough
June 25, 2022

The entire process took about 2 weeks. Instructions were easy to follow. My videos were available on line within days after they received them. Good quality work.

Date of experience: June 25, 2022
Indiana
1 review
0 helpful votes
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Good quality, tedious
June 25, 2022

The quality of the digital was pretty good considering these were slides that were 50 years old. The process for downloading to my device was tedious. Overall, I am glad I did it.

Date of experience: June 25, 2022
Texas
1 review
0 helpful votes
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Family
June 25, 2022

Super easy. Great service! Super fast! I highly recommend! I had lots of old photos and odd sizes and it was not a problem unlike other services that limit what they can scan.

Date of experience: June 25, 2022
Oregon
1 review
0 helpful votes
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Great
June 24, 2022

I recommend this company and experience often. Fast and efficient. The quality and clarity is great.

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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So Great!
June 24, 2022

I am so glad I did iMemories. It
Was an easy process and it's just so wonderful to watch our old family videos together again.

Date of experience: June 24, 2022
Illinois
1 review
0 helpful votes
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Great service!
June 23, 2022

Great customer service! This is a great company to work with, very organized, prompt, helpful, great product.
I highly recommend iMemories! I will use them for any future projects. I have used another company in the past and they were horrible. I was very nervous about having prints converted to digital and going through that horrible experience again but iMemories made it very easy and their customer service group is awesome!

Date of experience: June 23, 2022
New Jersey
1 review
0 helpful votes
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Great results!
June 23, 2022

Very pleased with the professionalism and video and results.

Date of experience: June 23, 2022
Texas
1 review
0 helpful votes
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Very pleased!
June 23, 2022

Many of my VHS tapes were in bad shape and I wasnt sure if they could be salvaged.
All the videos came out excellent. So glad I did this to save all those priceless memories.

Date of experience: June 22, 2022
Virginia
1 review
0 helpful votes
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Good Job
June 23, 2022

Thanks for digitizing our old movies. They look good and expect to have more movies done the same way.

Date of experience: June 22, 2022
Washington
1 review
0 helpful votes
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Converted tapes and slides
June 22, 2022

IMemories did a great job converting my reel-to-reel tapes, slides, and VCR tapes. The converted files turned out great! And they were very fast to turn my request around, as I had over 140 pieces sent.

Date of experience: June 22, 2022
Sarah F. — iMemories Rep
over a year old

We really appreciate your detailed review and the fact that you took the time to provide this valuable feedback!

Mississippi
2 reviews
0 helpful votes
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Why Did I Wait So Long?
June 22, 2022

I received my order and the videos are fabulous! I should have done this sooner and I will be sending more soon. Thank you!

Date of experience: June 22, 2022
Sarah F. — iMemories Rep
over a year old

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Florida
1 review
0 helpful votes
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I am in the process- thank you
June 22, 2022

Very good!
The instructions for downloading were not very clear but I figured it out

Date of experience: June 22, 2022
Florida
1 review
0 helpful votes
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Adam
June 22, 2022

I love it was very clear and I can watch it whenever I want to well worth the money!

Date of experience: June 22, 2022
Sarah F. — iMemories Rep
over a year old

We are so happy that you enjoyed your experience with us! We look forward to working with you again!