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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Wish website was easier for preview and ordering. Expensive but worth it if you have few videos. Shipping was very good, ty
A pleasurable experience from start to end. The online account with my scanned photographs was easy to navigate, easy to download from. The scanned images were almost all of exceptional quality. I say "almost all" because a few (out 159) had some color balance issues. These issues are easy to fix in most editing tools however, and as I said it was only a few. I will continue using iMemories as I have a lot more to go.
Imemories has restored my family videos. Outstanding service from beginning to end. I sent them vhs reels that we had broken apart from the cases due to water damage from a flood. We are now able to watch a dvd of our lives 30 years ago. Exceptional service and care. Thank you!
I'm so happy to decided to go with iMemories! It was such an easy process. The communication was great. The quality of the videos was excellent. I've recommended iMemories to all my family and friends.
Very easy and a great way to save your old family memories.
The delivery was quick and being able to download the video and share with others immediately is fantastic! Watching them as many times as you want is so great
The entire process took about 2 weeks. Instructions were easy to follow. My videos were available on line within days after they received them. Good quality work.
The quality of the digital was pretty good considering these were slides that were 50 years old. The process for downloading to my device was tedious. Overall, I am glad I did it.
Super easy. Great service! Super fast! I highly recommend! I had lots of old photos and odd sizes and it was not a problem unlike other services that limit what they can scan.
I recommend this company and experience often. Fast and efficient. The quality and clarity is great.
Great customer service! This is a great company to work with, very organized, prompt, helpful, great product.
I highly recommend iMemories! I will use them for any future projects. I have used another company in the past and they were horrible. I was very nervous about having prints converted to digital and going through that horrible experience again but iMemories made it very easy and their customer service group is awesome!
Very pleased with the professionalism and video and results.
Many of my VHS tapes were in bad shape and I wasnt sure if they could be salvaged.
All the videos came out excellent. So glad I did this to save all those priceless memories.
IMemories did a great job converting my reel-to-reel tapes, slides, and VCR tapes. The converted files turned out great! And they were very fast to turn my request around, as I had over 140 pieces sent.
I received my order and the videos are fabulous! I should have done this sooner and I will be sending more soon. Thank you!
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Very good!
The instructions for downloading were not very clear but I figured it out
I love it was very clear and I can watch it whenever I want to well worth the money!
We are so happy that you enjoyed your experience with us! We look forward to working with you again!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


We really appreciate your detailed review and the fact that you took the time to provide this valuable feedback!