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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I sent in 97 videos before I left on a three week trip and they were all digitized before my return! And I am pleased with the labeling job they did. Not sure why they weren't in order on the site but that was a quick fix. Two were not digitized and I need to follow up on those. I do wish for customers there was easier way to log-in to the site where my videos are and how to sign up for the subscription. Everything seems to take me to iMemories ads which is annoying.
VHS conversion to Digital looks amazing. I definitely recommend this company to whom ever is looking for great quality work with fast turnaround time.
Great way to get rid of old tapes. Now I can see my memories instead of guessing what they were!
This is great to hear! Thank you for taking the time to leave a review!
I was shocked when IMemories informed me so quickly that they had received my order and were ready to process it. Especially since I had mistakenly opted for land handling instead of air freight. My colleagues of the 2003 vacation tour of the Canary Islands delighted seeing the videos I recorded online. Great job, iMemories.
My husband passed away and converting these home videos for my children reminding them how wonderful he was when they were little and how much fun we all had together ~ can not put a price on how much healing and comfort this has brought to my family.
I was told the first time I spoke to IMemories before the order was sent, that mold would be taken care of. Well it wasn't and I was charged anyway. I did get a refund after a while, but I still have to deal with the mold.
Imemories is a wonderful organization simplifying the process of converting years of old vhs and 8mm tapes to digital files for my whole family to enjoy. I sent my 24 year old daughter files from her infancy to teenage years. We shared many laughs over the memories and enjoyed seeing a grandfather who had passed away in his earlier years. It has truly been a gift to my family!
So glad to be able to save those memories! Thanks, iMemories!
We are very happy to be able to view our memories on our phone, tablet etc It is so much easier than setting up the old camera to do it! Thanks!
I have really enjoyed being able to watch my memories this way and share with others
Very well pleased with converting the movies and tapes, but being 81 years old I'm not that experienced on getting
Them off my computer. I thought they would come back on disk or something I could put in my machine and look at.
Sharon
Very pleased with the service & getting ready to send more pics to digitize next week
This was a terrific experience. We had a bunch of old videos, mostly when the kids were young, but had no way to look at them. Now we all can access and watch them easily. My wife and I love them, and so do the (now adult) kids. It couldn't have been simpler or more convenient.
I Love how my Mom 's old photos turned out. They were so much better than what I thought they would be. I will be sending more photos in to iMemories.
The resultion was really bad, gave them 2 video tapes and recieved 5 videos. All videos are mixed and Idk what part is first and no start
I was so happy to get my 25 year old wedding video digitally! I watched it they day I was notified it was ready! Thank you so much!
My daughter gifted me with the iMemories box. After filling it, mailing it was simple. I slide that large box right into the receptable. Soon after I received a notice that my box had been received and that it was being digitized. IMemories stayed in touch with me frequently. Once my memories were ready, it was great to be able to click on a link and see movies that we hadn't watched in years. I sent VHS tapes and 8mm cassettes. The idea of sitting through all those hours to find what was on each one was enough to encourage me to allow iMemories to do the hard work. I have been delighted to see decades melt away from our family as we watched those "growing up" memories and it was especially tender to see those members of our family who are no longer with us physically, talk and laugh again.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


We appreciate the recommendation! Thank you for sharing your experience!