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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,976
value
158
shipping
156
returns
82
quality
6,667
This company responds to reviews on average within 2 days

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7,376 reviews

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Michigan
1 review
0 helpful votes
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I was very pleased with my videos
September 22, 2022

I shipped all my VHS and mini tapes off and was able to get them converted and have enjoyed sharing with family and friends. I wasn't able to afford to get my negatives done at this time which was disappointing

Date of experience: September 22, 2022
Georgia
1 review
0 helpful votes
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Amazing!
September 22, 2022

Was SO great to be able to watch the old videos again. They werent able to transfer my son's commercial he did when he was 5 due to it being copyrighted I guess so still have to search that out being done.

Would definitely recommend. They were fabulous!

Date of experience: September 22, 2022
Ohio
1 review
0 helpful votes
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Best Photo/Movies
September 21, 2022

Was very excited to see how you separated the movies out!

Date of experience: September 21, 2022
Virginia
1 review
1 helpful vote
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Converting was confusing
October 21, 2022

I found the online instructions and what I was exactly paying for confusing which is why I only gave 3 stars.

Date of experience: September 21, 2022
Virginia
1 review
0 helpful votes
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Harvey
September 21, 2022

Very pleased with the digital photos. The delivery was on time

Date of experience: September 21, 2022
Ohio
2 reviews
0 helpful votes
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Love It!
September 21, 2022

I am really impressed with the customer service and quality of the product. It has really been a pleasant surprise.

Date of experience: September 21, 2022
Texas
2 reviews
0 helpful votes
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Pics
September 21, 2022

I have requested the online pics be converted to a thumb drive and paid for that by phone on 20 sep

Date of experience: September 21, 2022
Arizona
1 review
0 helpful votes
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Great service and great results!
September 21, 2022

Dropped off the photos and within several days was notified that all had been scanned and ready for download. Awesome!
Thank you

Date of experience: September 21, 2022
Florida
1 review
0 helpful votes
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Memories are priceless!
September 21, 2022

It brings me so much joy to look at these old memories. I've had both video and slides converted to digital with this company and have been very pleased with both!

Date of experience: September 21, 2022
Maryland
5 reviews
0 helpful votes
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Nothing like it
September 21, 2022

My one and only son is almost 40 yrs old. I let imemories to take 15 VHS tapes, 15 cassettes tapes and about 10 DVD's of my son and put them on One USB (thumb drive, flash drive, what ever it is called) I could not believe all my son's birth to about 15 yrs old was one little flash drive. I had imemories make 2 more USB's drives one for my son and one for his father (my ex-husband) at my cost, so everyone could have the memories. It took imemories about 3 months to put them over, but very satisfied with the coping. It is a little pricey, but what else are you going to do with VHS tapes and cassette tapes. You are not going to watch them, that way. Plus when you die, and everyone dies what is going to happen to your old VHS, cassettes, DVD's? Someone is going to come in your home clean it out, throw them out. Move your memories to USB drives now. Give everyone a USB drive. Make everyone happy now

Date of experience: September 21, 2022
Georgia
1 review
0 helpful votes
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Really terrific
September 21, 2022

IMemories is seriously legit. I wasted money on another company first and 3 VHS tapes took over 3 months to process and were unwatchable. Then I found out about iMemories. The reviews I researched were so wonderful that I decided to try one more time and sent the 3 VHS tapes to them. In ONE WEEK I had beautifully processed digital conversions of those VHS tapes. They also quickly returned the tapes to me. The digital conversion of the tapes was so wonderful and clear that I literally cried with joy when I watched it. I was flabbergasted at the difference in the companies. I then downloaded the iMemories app and happily paid the annual fee for the iCloud storage space on their server so my digital memories are always available for me to watch on my Apple TV. The app works great. So convenient! There is unlimited storage and I still have a ton of Hi8 tapes to send to them to process. The processing fee is very reasonable and you can send things in for them to process as you can afford it. I'm so happy I discovered them. Learn from my mistake. I was taken in by the glossy brochures of the other company, blew a lot of money, and waited over 3 months for garbage before I found iMemories. They are the ONLY way to go.

Date of experience: September 21, 2022
Ohio
1 review
0 helpful votes
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Wedding memories
September 21, 2022

Great to see my wedding again after 44 years of marriage

Date of experience: September 21, 2022
Minnesota
1 review
0 helpful votes
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A+++++++
September 21, 2022

Very simple and timely process. Would highly recommend

Date of experience: September 20, 2022
Massachusetts
1 review
0 helpful votes
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Great job
September 20, 2022

Imemories was wonderful to work with, they did a wonderful job with my old photos and tapes.

Date of experience: September 20, 2022
Sarah F. — iMemories Rep
over a year old

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Texas
1 review
0 helpful votes
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Conversion minidv tapes and VHS
September 20, 2022

Had a good experience with imemories. While I was hesitant at first but surprisingly received professional and timely response with clear instructions to the conversion and delivery process. Additionally, received a quick response to my questions on viewing the converted digital images. Appreciate that time and efficiency was considered with our precious memories.

Date of experience: September 20, 2022
Sarah F. — iMemories Rep
over a year old

Thank you! We appreciate your business and value your feedback!

Utah
1 review
0 helpful votes
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Family videos
September 20, 2022

They turned out great. Some of them were taken over sixty years ago and they cleaned them up.

Date of experience: September 20, 2022
Sarah F. — iMemories Rep
over a year old

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Tennessee
1 review
0 helpful votes
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Quick Work
September 20, 2022

Quick turnaround time and timely uploading of everything we submitted.

Date of experience: September 20, 2022
Pennsylvania
1 review
0 helpful votes
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First time order
September 20, 2022

Fast turn around & great quality! My next set are on the way.

Date of experience: September 20, 2022
Sarah F. — iMemories Rep
over a year old

Thank you for taking the time to share your experience, we so appreciate it!

Louisiana
2 reviews
0 helpful votes
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Best idea ever!
September 20, 2022

I had no idea what was on videos and what a surprise it was to relive those sweet memories of such a long time ago. Best idea ever to get these formatted to where I can view them with family. Many tears, but also just as much laughter. Thank you for having this company to do this for people. Turn around time was surprising as well. I think I got everything done in less than a month!

Date of experience: September 20, 2022
Illinois
1 review
0 helpful votes
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Memories
September 20, 2022

IMemories are great to work with from placing the order, receiving the link to download them, to getting them mailed back to me. I highly recommend using them. It was great looking back at our family films that I never got around to converting myself. We were always sceptical about sending them to anyone, but we were very pleased how professional this was.

Date of experience: September 20, 2022