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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,969
value
158
shipping
156
returns
82
quality
6,615
This company responds to reviews on average within 2 days

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7,376 reviews

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Kentucky
1 review
0 helpful votes
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It was what I expected
November 11, 2022

The service work just like they said it would. I don't think they enhanced the videos all that much. I am satisfied with the results.

Date of experience: November 11, 2022
Michigan
1 review
0 helpful votes
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Amazing results worth every penny
November 11, 2022

I had several tapes sent in which were processed timely and digitized. I had an audio issue with one of my downloads but the imemories team fixed it with no issue and allowed me to have additional time to view my downloads. I will use them again!

Date of experience: November 11, 2022
Georgia
1 review
0 helpful votes
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So Pleased!
November 11, 2022

Thank you for bringing so many memories back to life. We were able to see videos we had taken years ago and had forgotten what was one them. As it turned out there were many precious memories that would have been lost without your service. Thank you again!

Date of experience: November 11, 2022
Arizona
3 reviews
0 helpful votes
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Thank you
November 11, 2022

I loved most of them. A couple were from a friend who used it and I didn't know them. Anyway I learned how to do it so next time I don't keep wha I don't like shanks a shoushand!

Date of experience: November 11, 2022
Texas
1 review
0 helpful votes
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Fantastic Service!
November 10, 2022

IMemories has converted slides and film for me so far. These items ranged from 20-60 years in age. All work was done quickly and was very easy to download the results. This has been amazing to preserve some of my family's history.

Date of experience: November 10, 2022
Texas
1 review
1 helpful vote
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Good service
November 10, 2022

Thought I had sent it more tapes than I did but they keep detailed records with cameras on what exactly was received.

Date of experience: November 10, 2022
Florida
1 review
1 helpful vote
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Best decision ever!
November 10, 2022

I can't even begin to tell you how very much I love that I sent my old tapes to be put on an app on my phone! We have all laughed and cried and watched them over and over! Precious videos of my mother in law who has passed away! 100% recommendation!

Date of experience: November 10, 2022
Montana
1 review
1 helpful vote
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Excellent!
November 10, 2022

I am so relieved to have electronic versions of my family tapes. And even more excited to give copies to my adult children for Christmas. Wonderful, easy solution to my years of worrying about the tapes not being accessible or possibly deteriorating.

Date of experience: November 10, 2022
Nebraska
1 review
1 helpful vote
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Great service!
November 10, 2022

I was nervous to mail my precious memories, but they were converted within a few weeks, and returned to me, and now I'm enjoying them. I am grateful I finally went ahead with this I wish I would've done it sooner!

Date of experience: November 10, 2022
Florida
1 review
1 helpful vote
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Disappointed
December 10, 2022

THought this was such a great idea and a way to preserve memories but after you get all the stuff back and they send you a link to be able to see your movies you find out that in order to be able to see them for longer than 3 weeks you have to send them more money to get the drive.
No where does it say that ahead of time so we were a little surprised to find that out.

Date of experience: November 10, 2022
Florida
1 review
0 helpful votes
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Family videos
November 10, 2022

Good job though expensive. Fun to watch old videos again. Nice to be able to share with other friends and family.

Date of experience: November 10, 2022
Ohio
1 review
1 helpful vote
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Perfect.
November 10, 2022

I have been sitting on a million VHS tapes for over 30 years. Finally decided to send them to I memories. It really couldn't have been any easier. Not to mention, rapid turnaround and easy site navigation. I really couldn't recommend them more highly.

Date of experience: November 10, 2022
Indiana
1 review
1 helpful vote
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Love them
November 10, 2022

We are able to see pictures that I've never seen before!

Date of experience: November 10, 2022
Wisconsin
1 review
0 helpful votes
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Renewed Memories
November 10, 2022

Enjoyed looking at old videos. Should have sent them in years ago, some videos lost texture, but still think they are worth putting on UBS's. They bring back good memories. Am happy with them.

Date of experience: November 9, 2022
Tennessee
1 review
1 helpful vote
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Forgotten treasures
November 10, 2022

The whole experience was wonderful. We decided to take a chance with imemories to get our home movies converted so we could watch them. Our children and grandchildren have enjoyed watching sweet memories. We couldn't be happier.

Date of experience: November 9, 2022
Florida
1 review
0 helpful votes
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Family memories
November 9, 2022

I'm very pleased with the copies of our past family videos.

Date of experience: November 9, 2022
California
1 review
1 helpful vote
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Great NEW memories
November 9, 2022

It was done quickly, email updates were helpful. Some of these memories seem like new, the experiences and moments were forgotten until now. Really great service!

Date of experience: November 9, 2022
Washington
2 reviews
1 helpful vote
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Consistently Excellent!
November 9, 2022

I've done business with iMemories for many years now and they are so reliable! I can trust that family "treasures" (photos, videos, etc.) can be sent to them and I know they will give me a quality conversion, that they communicate promptly at every step along the way, and that they will send back my originals (carefully packaged) in the same condition they were in upon submittal. Further - their app is very easy to use and I am often pulling up old family photos/videos on my phone without a problem.

Date of experience: November 9, 2022
Utah
1 review
1 helpful vote
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WORTH EVERY PENNY
November 9, 2022

I held on to my tapes for too many years so when I watch every second saved for me to see again, it is so heartfelt and tearfully fabulous! I am very thankful and as I said... it was worth every cent I spent!

Date of experience: November 9, 2022
Illinois
1 review
1 helpful vote
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Wonderful!
November 9, 2022

Plan to send additional tapes soon. The quality was exceptional.

Date of experience: November 9, 2022