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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,975
value
158
shipping
156
returns
82
quality
6,646
This company responds to reviews on average within 2 days

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7,376 reviews

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Florida
1 review
0 helpful votes
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The box came with clear instructions and all I had to do was fill it and drop it off. I was told when the received it and then I started to get my digital downloads emailed to me! When finished, they sent all 20 of my 8mm tapes back. I sent them a lifetime of irreplaceable memories and I'm so happy that I did.

Date of experience: November 23, 2022
Michigan
1 review
0 helpful votes
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So Fun to Watch
November 23, 2022

It was so nice to share 30 year old videos with family.

Date of experience: November 22, 2022
California
1 review
0 helpful votes
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Walls Family Videos
November 22, 2022

Your representatives were very helpful when I would call. They were more than willing and able to answer my questions and get my order completed. Thank you so much!

Date of experience: November 22, 2022
New York
1 review
0 helpful votes
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Cimino Video and prints
November 22, 2022

I received and now I do not know what I can do with these memories. I would like to save on a stick, I would like to make pictures and an album, I would like to send the movies onto my computer and cell phone I would like to send some items to my kids.

Can I do these things? I need to know how?

Date of experience: November 22, 2022
Illinois
1 review
0 helpful votes
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Wonderful
November 22, 2022

Great result! Love having them on my phone...just have to figure out what is best for me.
Where to save or subscribe to the app and keep in their cloud.

Date of experience: November 22, 2022
Texas
1 review
0 helpful votes
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Family vids
November 22, 2022

Thanks for an excellent job. Great to watch old memories...

Date of experience: November 22, 2022
Arizona
1 review
0 helpful votes
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Had VHS tapes converted to DVD's
November 22, 2022

Pleased with the results. Got them in a timely
Manner. Always got great customer service.
Would recommend them to anyone.

Date of experience: November 22, 2022
Texas
1 review
0 helpful votes
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Now which photos do I send in next
November 22, 2022

Very impressed with the quality and easy viewing of the photos and video

Date of experience: November 22, 2022
Wisconsin
2 reviews
0 helpful votes
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Great service
November 22, 2022

Great customer service on time in a ordered manner thanks.

Date of experience: November 22, 2022
California
1 review
0 helpful votes
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Digitized videos
November 22, 2022

I was skeptical at first about sending vhs tapes with my children's birthday parties and other life events but once I got to see them online all the skepticism melted away and I am so pleased with the results.

Date of experience: November 22, 2022
Texas
1 review
0 helpful votes
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VCR s & slides
November 22, 2022

Satisfied with my DVDs. Thanks. Great to relive old memories.

Date of experience: November 22, 2022
New York
1 review
0 helpful votes
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Happy
November 22, 2022

It was easy but I'm not sure if I can access them again. Is it a subscription?

Date of experience: November 22, 2022
Florida
1 review
0 helpful votes
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Videos digitalized
November 22, 2022

I was sent a box and I mailed my dvds to imemories. They transferred the dvds quickly and mailed the dvds back to me. What I did not realize is that I only have a short time to view my videos online. But in the end it was so fun to watch the videos.

Date of experience: November 22, 2022
Kentucky
1 review
0 helpful votes
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Fantastic...again!
November 22, 2022

I used your services a year ago and was very pleased with VHS transfers. Now I used your services for VHS and slide transfers...wow! It was terrific, again! What a wonderful way to safeguard ALL of our family memories.

Date of experience: November 22, 2022
Texas
1 review
0 helpful votes
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Very satisfied
November 22, 2022

Fast turn around. Love being able to access videos from anywhere!

Date of experience: November 22, 2022
Washington
1 review
0 helpful votes
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So Easy
November 21, 2022

Must do with those old tapes before they further deteriorate.

Date of experience: November 21, 2022
California
2 reviews
0 helpful votes
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Excellent Service
November 21, 2022

Very easy process, received the box, sent back the items and received e-mails on progress. Digital videos were easy to download to my PC. I highly recommend the service and will be sending more of my 8mm Videos to be transferred to digital.

Date of experience: November 21, 2022
Colorado
2 reviews
0 helpful votes
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Digitizing old films
November 21, 2022

Great! Got them in record time and customer service was excellent

Date of experience: November 21, 2022
Florida
1 review
0 helpful votes
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This company has great PR and customer service and is extremely considerate in the care they take with your media. The to and from transportation of my media was seamless. But once they completed my media conversion I decided to download it onto my own thumb drives to save money and that's where this company is still lacking. The system/process of downloading onto your own disks, thumb drives, and devices is extremely slow, antiquated, confusing, and frustrating. Obviously the goal is for you to purchase their media transfers which get very expensive to do especially when you consider everything they already charged you to do the digital conversion. Even at a 50% discount the digital conversion is very expensive. And the photo conversion is prohibitively expensive if you have hundreds or maybe thousands of family photos to convert. But if you have limitless funds this is definitely the way to go to convert your life history to digital format, then have it all transferred onto the media options that they offer instead of you having to slowly and frustratingly download it onto your own media to save a tremendous amount of money.

Date of experience: November 21, 2022
Illinois
2 reviews
4 helpful votes
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Quick, thoughtful professional service
Good communication.

Date of experience: November 21, 2022