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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,975
value
158
shipping
156
returns
82
quality
6,652
This company responds to reviews on average within 2 days

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7,376 reviews

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New York
1 review
0 helpful votes
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So happy!
November 26, 2022

IMemories made it so easy to convert and view my old videos after so many years of being in a storage box! My family is thrilled!

Date of experience: November 26, 2022
Connecticut
1 review
0 helpful votes
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Title
December 26, 2022

Got my stuff back in fine shape. I'm trying to download the files but the system won't let me with a prompt that says there is a "security problem downloading the files". I don't get prompted to designate a location to download the files. I will call to get some help. I have a lot more films to convert but I need better processing fees to get them done.

Date of experience: November 26, 2022
North Carolina
1 review
0 helpful votes
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Love it thank you
November 26, 2022

Unbelievable so much hreat flet love so many feelings and love it bough back I have been telling all my cuzsins about it. It's the best thing that I did thank you again

Date of experience: November 26, 2022
Missouri
1 review
0 helpful votes
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Great
November 26, 2022

This was an easily process from start to finish. Highly recommend this company.

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Imemories was awesome, we thank you so much for a fast, painless, and pleasurable experience in converting all of our old video tapes to digital. We love the online viewing from anywhere and you guys did a superb job. We went with you over a cheaper competitor because of how fast and reliable we heard that you are and didnt want to risk losing any of our treasures! We are super happy we made that decision and are grateful to relieve our memories with our young adult kids! Best decision we ever made! Thanks again...and we look forward to uploading our digital memories in the future to our online album on your website!

Date of experience: November 25, 2022
Kansas
1 review
0 helpful votes
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Froelich imemories
November 25, 2022

I have had a good experience with imemories. I am anxious to share these with our family this Christmas.

Date of experience: November 25, 2022
Texas
1 review
0 helpful votes
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Excellent service
November 25, 2022

I had some 8mm film from the 50's and no way to know what was on it...now I do! The iMemorie team was very helpful and explained the process. One film actually had the wedding of my Aunt and Uncle...very cool! Thanks to all :)

Date of experience: November 25, 2022
Georgia
1 review
0 helpful votes
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Easy experience!
November 25, 2022

I was so nervous about sending my videos in with imemories I ordered the box and hung on to it for 5 years! I finally got the nerve to send it and when I didnt get any communication I reached out to imemories and got IMMEDIATE RESPONSE!. They were emailing my ORIGINAL email! Way to keep me honest! I was amazed at the speed in which all of my videos came back and now have them tucked on a hard drive safe and sound. Hoping for Christmas my kids will get a charge out of some of these.

Date of experience: November 25, 2022
Illinois
1 review
0 helpful votes
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Awesome job
November 25, 2022

Did a wonderful job with my family videos. Wish the sound was better but they are 17 years old. Thanks a bunch.

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Love my new videos
November 25, 2022

We sent 30 tapes to Imemories and within two weeks we were enjoying our history. We found videos of grandparents and aunts and uncles who have all passed away and it was wonderful to see them all again. It was also great to watch my children grow up again.

Date of experience: November 25, 2022
New York
1 review
1 helpful vote
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Website issues
December 25, 2022

Your website had glitches that made organizing and downloading more challenging.

Date of experience: November 25, 2022
North Carolina
1 review
0 helpful votes
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Love my videos!
November 25, 2022

So happy I did this! Excellent fast service! Highly recommend!

Date of experience: November 25, 2022
Kentucky
1 review
0 helpful votes
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Love this!
November 25, 2022

Great service and so easy! Have used in past & will continue

Date of experience: November 25, 2022
Arizona
1 review
0 helpful votes
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High quality and reliable!
November 25, 2022

This is the 2nd time I have trusted them with priceless family memories. I will continue to send to them until they are all digitized. Wonderful experience! I recommend them often!

Date of experience: November 24, 2022
Texas
1 review
0 helpful votes
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Review
November 24, 2022

It was easy and I like how they help track your package so there is no way of getting lost

Date of experience: November 24, 2022
South Carolina
1 review
0 helpful votes
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8mm video cassette converted to digital
November 24, 2022

Fast easy service, video's available several days after mailing. Highly recommend

Date of experience: November 24, 2022
Illinois
1 review
0 helpful votes
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5 star
November 24, 2022

Very happy with all of the process!Price was great with the 50% off email coupon.Was happy on how fast everything went and got my originals back in a timely matter.Overally happy with everything including update emails

Date of experience: November 24, 2022
Texas
1 review
0 helpful votes
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Get what you pay for
November 24, 2022

If you're looking for a budget service this is not what you need. IMemories is priced high but delivers an excellent product and service.
You get what you pay for with these services and iMemories did not disappoint. You want be disappointed with the simple process and easy access to all your media memories.

Date of experience: November 24, 2022
Kansas
1 review
0 helpful votes
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Not as good as I expected
November 23, 2022

I know that the tapes are old and some of them were not shot in a perfect or really good way, but I did expect for some of the static cut out. But I could watch most of them.

Date of experience: November 23, 2022
New Jersey
2 reviews
0 helpful votes
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Very professional
November 23, 2022

The company was very professional and provided quick service.

Date of experience: November 23, 2022