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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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So happy that I get to keep viewing my baby video without being scared that the VHS tape will be damaged in a VCR player.
Have used Imemories before. You guys are great. Good service, fast turnaround. You don't have to wait long to see your videos
I decided to try imemories as a gift to my dad for his birthday. He was able to load up over 70 tapes into the pre-labeled box they send. Once the videos were processed, my family and I had so much fun reliving our family memories. I was even able to show videos of my grandparents to my husband who was never able to meet them. Will definitely use imemories again.
The only knock was I had to follow up with customer service to ensure they received our package (we hadn't heard anything for a few days after the shipping tracking said it was delivered) but customer service responded within hours and started processing the tapes immediately - great service!
What a blessing this company has to offer! My DVDs were just sitting in a box never to be seen! My kids and grandkids have enjoyed thoroughly watching the movies! We could sit all night and watch them over and over! Its a little pricey... but so worth it! Don't forget to look for a coupon code! Thats what makes it affordable.
Good experience. I had to call several times with questions. Their staff is friendly and helpful.
VHS tape in good order - the conversion to digital had a lot of image noise making it virtually 90% non usable - only about 10% of the digital data is usable
My films were converted quickly and accurately, and were easy to download to my computer.
I loved the process of the service. The fact that they sent me a box, and I was able to package up my files to be converted and sent back was super easy. But then once I received the files, I would have to pay to store them on iMemories. I don't get the option to remove from iMemories storage. I did not like this at all. If I'm paying that amount of money, I should be allowed to have the converted files as my own without paying a monthly storage fee.
Very professional service. Swift, efficient work. They made our family very happy with the tapes that were made into digital files …….easy for all to see.Love their safe shipping procedures.
It was so nice receiving my digital memories, seeing my mon since she passed away on video was so incredible.
The overall experience was good. I was hoping that some of the old videos I sent in would have had the quality improved as part of the digital process. They are very grainy from the original taping.
This opportunity got me out of being stuck with what to do with a variety of media and un organized memories
I was so pleased with my overall experience with iMemories! They completed my order quickly and at a very reasonable price, and I am thrilled to have these precious memories in digital form!
I had 34 Super 8 and 4 VHS tapes converted to digital. I was amazed at the quality of the super 8s that were 50+ years old! Really enjoyed being able to see family memories! Great communication process through the site. The download process was a little clunky, but totally functional. Would be nice to not have to do go through 2 steps to download.
We were able to convert most all of my wife's childhood videos to the digital format and access them via the streaming app. The process was incredibly easy and we are appreciative for the ability to preserve these memories.
It took a very long time to be processed.
Also now seeing that o have to pay a monthly fee to keep watching them is maddening. That was not clear to me AT ALL.
With the exorbitant cost, I should have something permanent. I am using southtree for my audiotapes and that is very much cheaper. I should have used them for videotape as well. N
I am excited to have all those memories back! Wonderful all around experience. I was extremely nervous to release my tapes to FedEx and imemories but they were shipped savely and it was well worth the worry!
My experience has been pleasant so far, but I have not received my original vhs tapes back yet.
I was pleasantly surprised with how well my 30 year old VHS tapes came out. I know one of the tapes had some static in it and they were able to fix it where the static was hardly noticeable. However, my VHS tapes that were a little "newer" about 26 years old still had quite a bit of static through the whole tape where I could hardly enjoy the video. That's why I gave a 4 star. Another video tape that was converted sounded like it was underwater so I called and they were able to fix it after running it through processing again. They were very accommodating. All in all I am very pleased with iMemories work and I will be sending in more video tapes soon. Last October I sent in my parents 8mm films from 50 years ago and when I received those back I was in complete awe. I lost both of my parents from cancer in 2011 and 2018 and seeing them with me and my brother as babies and young children made me feel like I was with them all over again. Thanks for the great cry, iMemories!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

