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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

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7,376 reviews

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Pennsylvania
1 review
0 helpful votes
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So many memories
August 2, 2023

I was so happy to be able to view videos I'd taken long ago and hadn't watched since. I didn't even remember shooting many of them. Spent so many hours reminiscing and was gratified to be able to share select memories with friends and family who got a kick out of seeing their (much) younger selves. It helped that iMemories divided each video into separate files so I can arrange them by date and subject and find what I want much easier. I am so pleased with the service I plan to start sending old photos next. It's definitely worth doing to make old memories accessible. Highly recommend!

Date of experience: August 2, 2023
Alabama
1 review
0 helpful votes
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Easy and Dependable
August 2, 2023

My fourth order successfully processed and I am very pleased with the service!

Date of experience: August 2, 2023
North Carolina
1 review
0 helpful votes
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BE STIILL MY HEART
August 2, 2023

I RECENTLY CAME ACROSS SOME VHS TAPES FROM OVER 40 YEARS AGO THAT I THOUGHT WAS LOST. I FOUND IMEMORIES AND SENT IN FOUR OF THOSE TAPES. FROM VIDEO'S OF MY MOTHER TO VIDEO'S OM MY DAUGHTER IN NICU WHEN SHE WAS BORN AT ONLY 2.8 LBS. I CRIED, MY HEART MELTED AND THE MEMORIES FLOUDED BANK INTO MY VERY HEART AND SOUL. OUR FAMILY HAS LOST SO MUCH OVER THE YEARS AND WE HAVE ALWAYS STRUGGLEDD TO GET BY, IMEMORIES HAS BROUGHT BACK A HUGE PIECE OF THE GOOD TIMES AND I FEEL VERY BLESSED TO HAVE FOUND THEM. FROM FIST CONTACT. TO GETTING THE TAPES CONVERTED, THE TV APP AND THE CARES THEY TOOK TO MAKING SURE BOTH MY VHS TAPES AND MY THUMB DRIVE WERE ALL WELL PROTECTED AND ACCOUNTED FOR. IMEMORIES, DON'T EVER UNDERESTIMATE THE INPACT OF WHAT YOU DO FOR YOUR CUSTOMER'S. GOD BLESS YOU ALL FOR EVERYTHING YOU DO.

Date of experience: August 2, 2023
Maryland
1 review
0 helpful votes
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Happy Customer
August 2, 2023

It was such an easy process. I loved the sneak peek before my order was complete! Some of my pictures and videos were over 30,40 & 50 years old and they are clear, the details are sharp and now are all digital.

Date of experience: August 2, 2023
Washington
1 review
0 helpful votes
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IMemories and Lorraine
August 2, 2023

Having Lorraine as our point person was very helpful. She was very patient and knew to ask the right questions to help us get our videos processed (one VHS tape had a personal recording embedded in a copyrighted recording)

We are truly enjoying watching the videos online with our laptop hooked up to the Smart TVs

Date of experience: August 1, 2023
Florida
1 review
0 helpful votes
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Misunderstood
August 2, 2023

When I sent my video tapes and to have them download it into your cloud, I thought that it gave me the capacity to keep it there for an unlimited amount of time. Imagine my surprise when I was told it I'd have to pay 799 a month or 4999 a year and order to keep it there. I do not have a disk drive on my computer, nor do I want to store them onto a USB port. The whole idea was to have them accessible to other members of my family. Some of my videos were very poor quality. I actually erased of you because there was no point. However, I was not sure what was on them because I had no hardware to play them on. The good news is it was timely and the communication was excellent.

Date of experience: August 1, 2023
Alabama
1 review
0 helpful votes
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Highly recommended service.
August 1, 2023

I cannot explain what seeing our old home videos meant to us. I'm recommending to everyone I know

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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First time user of iMemories
August 1, 2023

I found the service very efficient and easy to use. I have signed up for a year of the service so I have time to comfortably manage the archiving of all of my stored media.

Date of experience: August 1, 2023
Arizona
1 review
0 helpful votes
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Professional service
August 1, 2023

The whole process was easy and went smoothly. I am very happy with the sevice and USB Flash Drive I received.

Date of experience: August 1, 2023
Illinois
1 review
0 helpful votes
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IMemories review July 2003
August 1, 2023

Overall, things went well. Tne box I sent my pictures to you was rather large. Most of the digital pictures were fine, just a very fiew were not as clear as I had hoped. Perhaps it was their age. However, I have not received back from you the pictures I sent to be ditiditized.

Date of experience: August 1, 2023
New Hampshire
1 review
0 helpful votes
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Old VHS tape
August 1, 2023

Has saved an old VHS which happens to be the only video recording my family has of my siblings and I as toddlers and babies. The VHS was in a bit of rough shape and no longer played correctly in VHS player. Surprised my parents with a dvd copy of the original tape and they were shocked by the quality and sound on the DVD. I also got myself a thumb drive to keep safe as backup. Very satisfied with this company they had quick turnaround and all my items came back undamaged and in timely manner.

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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Great job!
August 1, 2023

I had a great experience converting my videos to a digital format. Thank you for a job well done!

Date of experience: August 1, 2023
Florida
1 review
0 helpful votes
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This is the 2nd time that I used iMemories to digitize my photos and videos. It took a while to organize everything in order to send it in, but it was definitely worth it!

Date of experience: August 1, 2023
Pennsylvania
1 review
0 helpful votes
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Why Did I Wait?
August 1, 2023

I put off mailing in my videos because I didn't want to part with them. But in a short amount of time, I received everything back in the form of downloadable videos. What a wonderful way to go back to the beginning, specifically of my boys' childhoods. Thank you for unlocking what would have been lost memories.

Date of experience: August 1, 2023
Texas
1 review
0 helpful votes
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Great experience. Easy shipping and fast delivery of videos.

Date of experience: August 1, 2023
Idaho
1 review
0 helpful votes
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Great Photo Conversion to Digital
August 1, 2023

Wonderful experience. Can't wait to get the originals back. Will definitely use iMemories again and refer them to friends.

Date of experience: August 1, 2023
New York
1 review
0 helpful votes
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Memory Lane
August 1, 2023

Quick and easy process for digitally converting all my old tapes

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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Super easy
August 1, 2023

The whole process was super easy and we are enjoying see our old childhood super 8 movies digitized!

Date of experience: August 1, 2023
Georgia
1 review
0 helpful votes
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So Happy With Results
August 1, 2023

We are so pleased with the videos digitized by imemories. The entire process was easy to do. The packing materials were sent to me. I was notified when they were received. We were able to view our videos just as they explained. Then they returned the videos they digitized. This is wonderful! Our whole family has enjoyed watching home movies from years ago!

Date of experience: August 1, 2023
New York
1 review
0 helpful votes
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Worth a Million Dollars
August 1, 2023

We are so please with the quality of service and product. Once we watch 1 film I knew it was worth a million dollars. We laughed, cried and counted or Blessing that we could see how our family has grown and changed. This is a wonderful service/product. I will continue to use iMemories. Thank you.

Date of experience: August 1, 2023