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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I was not able to download to a thumb drive. I wanted to give one to each of my kids
Occasions and events we hadn't thought about in many years... being transported back in time was lots of fun!
I cleaned out my parents house and found bunches of old films and was so happy to see these memories and hear the sound of my parents voices again. Very easy and fast service. I will be sending more.
Very good my experience with imemories. Good job…………………
Easy process, nice to be able to enjoy old family videos
We sent 7 vcr tapes. There was a mixed content of home movies and tv shows and commercial movies. Some family movies came out great but some were missing without any explanation.
I watched hours of video with my daughter It was a huge bonding experience and gave way to great discussions and reminiscences.
I Loved watching ones that I've never even seen before because we no longer had the ability to watch them
Excellent workmanship. Great customer service and extremely helpful.
Got my box, filled it with my videos, a few weeks later got an email that my videos were ready. Had to upload them onto the site and then download them onto my computer. Took a little while. But overall, a very good experience. My Videos are now all organized and in one place.
It was great to see old photos and videos again! I love watching these with my kids and family. Thanks!
Our videos were quickly and carefully digitized. Thanks for preserving our memories!
I was disappointed to learn that our videos were only saved in the iMemories cloud for a month before having to pay monthly to maintain access; now I have to figure out how to save them so we are not paying ANOTHER subscription. I am so sick of companies squeezing every last opportunity for profit and residual gains. Can't it just be a service and we part ways? IDK it's gross.
Otherwise, everything was nice.
The process was slower than expected but worked as expected. The app and website were easy to use.
I have all of my videos on my phone to play on my tv but most of the time they won't load and when they do they are so old from the tapes that I really still can't see them good anyway. I paid a lot of money and still can't see them because of lines going through the video. I thought imemories fixed all of that and made it where you could watch them
You did a great job of condensing and compiling and digitizing the 21 videos/films. The only thing is that as a non-tech person, it was a little confusing to understand about how to share the videos, and for our friends and relatives to download them. Hopefully they can understand the instructions given in the instruction email that I received and forwarded. I am not into apps, so could not explain to them; fortunately, most of them do have this expertise. Whenever I called IMemories for help, they have been very helpful and patient. Hopefully they were correct when I called recently and they gave the answer that as long as I keep my account, the people I shared the videos with will still have the videos on their email. So it seems that if I get rid of my paid account, they will not have access anymore, so have to download them?
My experience with iMemories was so easy. They make ordering the box all the way to the finished product an effortless process. It is so simple to use and so rewarding when you get your finished product back. Highly recommend their services.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

