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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,971
value
158
shipping
156
returns
82
quality
6,626
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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Texas
1 review
0 helpful votes
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Great overall experience!
October 24, 2023

IMemories did a fantastic job converting all my old videos to digital. It was very easy to download my digital copies to my hard drive.

Date of experience: October 24, 2023
New Hampshire
1 review
0 helpful votes
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Great memories!
October 24, 2023

I was extremely happy to get my digital movies from decades ago. So happy to have those memories in a format that I can share. If I had a complaint it would be that the process did take quite a long time. Probably almost 6 weeks from when I shipped my movies in to when I actually received them back. But overall I'm happy how things have worked out.

Date of experience: October 24, 2023
California
1 review
0 helpful votes
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It is as advertised!
October 23, 2023

It worked as advertised!
OK but Ihave nothing else to write about so quit bugging me for more useless information!

Date of experience: October 23, 2023
Pennsylvania
1 review
0 helpful votes
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Amazing Experience
October 23, 2023

Being able to "see" my grandma and hear her voice has made this completely worth it. I am so excited to watch all of these videos with my family.

Date of experience: October 23, 2023
Mississippi
1 review
0 helpful votes
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Wonderful
October 23, 2023

Wonderful experience. Super easy and fast return. Love it and would recommend it to anyone!

Date of experience: October 23, 2023
Illinois
1 review
0 helpful votes
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Joe's Review
October 23, 2023

Everything went well, no problems - the only thing I'll say is I wish the "app" worked on more TV's than the new smart Samsungs.

Date of experience: October 23, 2023
Texas
2 reviews
0 helpful votes
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Overall I wish I had done it sooner. Being able to share cherished memories easily with friends and family is priceless.

Date of experience: October 23, 2023
Iowa
1 review
0 helpful votes
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Easy service
October 23, 2023

Easy to follow directions for shipping. Videos began appearing on my imemories account as they were finished.

Date of experience: October 22, 2023
District of Columbia
1 review
0 helpful votes
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Confused
October 29, 2023

Yes, I can view my files on-line, but I really thought I was getting a thumb-drive in the mail with my converted files. In addition, I'm confused that I keep getting e-mails that I will no longer be able to view my files after a certain date? Please clarify. I received the box with my original VHS tape, but no thumb drive with the converted files.

Date of experience: October 22, 2023
Florida
1 review
0 helpful votes
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Oldies
October 22, 2023

Very easy and very pleased with the finished films.

Date of experience: October 22, 2023
Minnesota
1 review
0 helpful votes
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This was so easy!
October 22, 2023

IMemories made the process very easy. Now that I have my original videos back and my digital videos available online, they continue to make it an easy and understandable process to edit and save for future viewing or gift-giving.

Date of experience: October 22, 2023
Texas
1 review
0 helpful votes
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I sent 10 VCRs off but looks like I only received 9 files. It is hard to tell as there were a number of files within each VCR.

Date of experience: October 22, 2023
Florida
1 review
0 helpful votes
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My experience
October 22, 2023

Great outcome. Only suggestion is to provide updates on the travel my package has to your facility and back.

Date of experience: October 22, 2023
Washington
1 review
0 helpful votes
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October 22, 2023

We did a large batch of home videos. We have been reviewing them and so far they have been great. We are going to be sending another order in. We felt it was quite expensive but the service has been good.

Date of experience: October 22, 2023
Georgia
1 review
0 helpful votes
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Satisfied
October 22, 2023

I received my memories from 8 mm tapes. They are as best as they can be with being as old as they are. Great Job!

Date of experience: October 22, 2023
New York
1 review
0 helpful votes
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IMemoroies Tapes
October 22, 2023

Thank you so much! I love them! I am very excited!

Date of experience: October 21, 2023
Missouri
2 reviews
0 helpful votes
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Home movies from 1960 on up
October 22, 2023

Home movies were special done awesome, growing up memories to today's grandchildren, seeing dad in '60's we moved around alot being USAF, with dad gone now makes the imemories, more Special.Can watch on, phone, iPad, computer. Roku TV ( app).

Date of experience: October 21, 2023
South Carolina
2 reviews
0 helpful votes
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Worked as advertised.
October 21, 2023

Very high quality digital photos, organized exactly as requested.

Date of experience: October 21, 2023
Texas
1 review
0 helpful votes
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Perfect way to preserve memories
October 21, 2023

The shipping of original videos and photos is very simple with the shipping supplies IMemories sent to me.
The quality of the digital copies are amazing and they look great by the ability to view them on your big screen TV.

Date of experience: October 21, 2023
North Carolina
1 review
0 helpful votes
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Good service
October 21, 2023

All my old movies were put on digital and then returned.

Date of experience: October 21, 2023