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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I had tons of very old home movies with no way to ever see them. Now I just have to open my phone or computer to as them. It's incredibly easy. They are very helpful and a pleasure to deal with. You are constantly updated.
Make sure you take advantage of code offers. It can be very expensive without using them
I recently inherited box after box of Hi8 tapes from my parents. I was able to digitize some myself, but I trusted the most cherished ones to imemories. They did a great job. Some of the tapes were no longer usable, but that is a storage problem not an imemories problem…just a heads up to customers that if it's not playable there's nothing they can do about it.
I cannot say enough about your company and the quality of work you do to preserve memories of our family and friends!
Great service and very quick turnaround! Very easy to download too if you don't want to purchase additional service.
After seeing the ease of viewing our memories through the iMemories process, this is one time I was glad that I procrastinated on converting all our memories. Thank you iMemories for this wonderful process.
Such a wonderful and easy experience, working with iMemories brought back a lot of memories, and so wonderful to share with my family and relive the special moments with them!
My Father passed away and we found multiple VHS and VHS-c tapes when cleaning out the house. Sent 5 of them to iMemories to test the process and have digitized. Two of them were videos of my wedding from 1994. We did not have a device to play the videos on. Reached out to imemories inquiring if they could look at them to see if they were duplicates and was told I would be able to do that and select the medium to download them to once digitized. That of course came with additional fees. Some of the videos ended up being very short and of poor quality with static. Of course, they still cost the same to digitize as a much longer video. For this reason, I'll be pursuing doing this myself as I have 30 additional vhs-c tapes in my library still to accomplish. Recommend more hands on customer service between the customer and your worker to work through these issues prior to digitizing to improve the user experience.
Some of my cassettes were not digitized and I was not told why? Can you tell me?
Experience was good. Quality of videos were terrible. They were high school football tapes and you cannot even make out football or players numbers.
Very professional and helpful
Very pleased with the outcome.
I was disappointed that somenof my VHS tapes were not able to be digitized due to copyright, bur customer service was very responsive and helpful.
I was able to get help with questions over my iPhone If my wait time was long, they always got back to me in a timely fashion. Very cooperative. I would recommend them to family and friends. I am enjoying accessing family films I was unable to watch for years.
It was a simple thing to place an order, send in our slides, and receive the digital pictures back. I plan to send in more slides and will then order a USB Drive with all on it.
I wasn't sure about trusting our precious video tapes outside of our house, but from the packaging to the tracking all the way to their safe return, iMemories made it safe and easy.
This company does a wonderful job! I was able to share a video with one of my daughter's friends. She let us know that it is the only video she has of her childhood. What a special opportunity to share!
The process from start to finish was easy. I was updated by email when a product was ready and loaded onto my portal to view. All originals were sent back securely.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

