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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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Illinois
1 review
0 helpful votes
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Looking back over the years it was bittersweet seeing video of family members who have gone on to be with the Lord. I got to see both sets of grandparents and my parents.

They finished my job almost immediately and returned my film shortly afterwards! That was phenomenal. The only downside is I am unable to rename the videos.

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Easy process
December 1, 2023

I loved the fact that the whole process was easy to follow and the video quality was great! I will use imemories again for sure. I was able to share and download my videos with no problem!

Date of experience: December 1, 2023
Delaware
1 review
0 helpful votes
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Delivery Process
December 1, 2023

Great service - a bit slow on delivery process. I waited about 3-4 weeks to recover and convert my 8mm movie to digital.

Date of experience: December 1, 2023
District of Columbia
1 review
0 helpful votes
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A great experience
December 1, 2023

The whole process was very professional and easy. I was very nervous about send my family photos but their process makes if comfortable. I received an email letting me know they had received my pictures. I had a few questions during the process and when I called, the people I spoke to were very nice, patient and very knowledgeable about the process.
I'm getting ready to send more pictures!

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Efficient and maticulous service
December 1, 2023

Very quick turnaround, convenient shipping, great results. Thank you!

Date of experience: December 1, 2023
Georgia
1 review
0 helpful votes
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Took a while. But love it
December 1, 2023

A little communication problem but worked it. Happy with purchase. Will do it again.

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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SAVJ Childhood Photos Coverted
December 1, 2023

IMemories rocks! I had very old family photos from the 60's and 70's, and they were converted very nicely and in a timely fashion. Anytime I e-mailed them, they were prompt and answered all my questions. I've already recommended you to mulitple friends. I couldn't be happeir.

Date of experience: December 1, 2023
Georgia
1 review
0 helpful votes
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So easy and worth it
December 1, 2023

The process was so straight forward and simple. The conversion didn't take long at all and I was able to download the files so easily! Highly recommend converting your family memories in this way

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Loved it
December 1, 2023

Intuitive experience and speedy. I would redo the whole experience again

Date of experience: December 1, 2023
Arkansas
1 review
0 helpful votes
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Wonderful. Easy as could be but relatively expensive. Money well spent!

Date of experience: December 1, 2023
Pennsylvania
1 review
0 helpful votes
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Too expensive and too restrictive
December 8, 2023

I resent how much I had to pay to send my tapes. I really dislike forcing me to pay to have the tapes returned. Once digitized, I have no need for the originals. Charging $15 to return something I don't need stinks.

Date of experience: December 1, 2023
Pennsylvania
1 review
0 helpful votes
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I had a really good experience with iMemories. Videos were returned electronically and I am able to watch them on TV, my tablet or my phone. I will be using for the rest of my home videos, which include three or four different types of media. Thank you I memories. Robin Bussard.

Date of experience: November 25, 2023
Michigan
2 reviews
0 helpful votes
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A glorious trip down memory lane...
November 20, 2023

The whole process was wonderful. They sent the box, and all the things I needed to send the films to them. It was all returned to me, complete. I cried as I watched the videos, I thought I'd never see again on my computer. I love that I can share them, and I have a permanent copy for myself to view when I desire.
Truly a professional company, that takes pride in what they do and restoring memories that would have been long forgotten. Thank you so much.
Theresa

Date of experience: November 20, 2023
Illinois
1 review
0 helpful votes
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Overall great! Thanks
November 20, 2023

Mother-in-law had old movie film and I sent them in so we could view them digitally. IMermories did what they said they would do. I had no problems and easy to do! Will use them again.

Date of experience: November 20, 2023
Florida
1 review
0 helpful votes
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Satisfied
November 19, 2023

I can now share my children's childhood with their children

Date of experience: November 18, 2023
Idaho
1 review
1 helpful vote
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Happy with service
November 18, 2023

I sent in a home recorded tape and a few slides. Received these back and could view all wherever I wanted.

Date of experience: November 18, 2023
Mexico
1 review
0 helpful votes
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1970's 35mm Negatives Digitized
November 18, 2023

I'm a huge fan of iMemories and can recommend it with confidence. I had some 35 mm negatives I can't across when cleaning out my mom's house after her passing. IMemories converted them to dual files and now I can share them with my family. So of my originals were returned to me in perfect condition.

Date of experience: November 17, 2023
Mexico
1 review
0 helpful votes
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Fast conversions
November 17, 2023

It was very easy to send my tips and discs in the provided box. I was amazed at how quickly they converted all of them. An access to them was very easy.

Date of experience: November 17, 2023
Iowa
1 review
0 helpful votes
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Very happy with this:-)
November 17, 2023

It is nice to look at those old films of me growing up so that I could share this with my children

Date of experience: November 17, 2023
Oregon
1 review
0 helpful votes
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Great Job!
November 17, 2023

Very nice quality and fast service. It is so fun seeing our kids as children.

Date of experience: November 17, 2023