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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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South Carolina
1 review
0 helpful votes
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Great
December 1, 2023

I was so glad to get my files digitized. The only reason I put four stars is because it was expensive and I was unaware that I'd have to pay for a subscription every month.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Aunt very happy
December 1, 2023

Great customer service. Sent in old negatives my great aunt had been holding on to, they were lots of photos of her growing up. She is 76.

Date of experience: December 1, 2023
Arizona
1 review
0 helpful votes
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Thank you.
December 1, 2023

As advertised. Great job very easy to use. Thank you

Date of experience: December 1, 2023
Minnesota
1 review
0 helpful votes
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IMemories converted the only film or video we have of the children in our family of Irgun, from 1969. It's just a short clip, under a minute. I trusted iMemories with this trusted family relic and they delivered. Thank you!

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Better than I thought!
December 1, 2023

IMemories is an excellent company to do business with! Someone knowledgeable always answers the phone and the quality of my old photos looks amazing!

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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After years of contemplating, I decided to do it! I was very skeptical about send our treasured memories though the mail for fear of them getting lost or worse yet damaged. There are many similar services I looked into before deciding to place my trust in iMemories. I was very pleased with the whole experience. I surprised my family as they have been wanting to be able to view the captured memories of their childhood. Thank you iMemories

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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So grateful for IMemories!
December 1, 2023

Great to see what happened 60 years ago especially when the photographer my father passed 3 years ago and we found reels but did not know how to view them. Very fortunate to hear about IMemories!

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Everything went as expected
December 1, 2023

This is a great way to preserve your memories so they can be shared with friends and family.

Date of experience: December 1, 2023
Arizona
1 review
0 helpful votes
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A timeless treasure from carefully preserved slides is revived and renewed as family slides from 60+ years ago can now be shared anywhere, anytime. No more worry about storing bulky projectors and slides!

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Pics
December 1, 2023

It was easy and convenient to use the service. Will consider using again.

Date of experience: December 1, 2023
Colorado
1 review
0 helpful votes
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Well done. Fast.Worked with my slides, 8 mm and VHS tapes. Ended up putting the ones I wanted on a flash drive

Date of experience: December 1, 2023
Georgia
1 review
0 helpful votes
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Simple and easy
December 1, 2023

I was so happy with the entire process. It was so easy and simple. Get the box, put your memories in the box, and send it off. Next thing you know, your memories are protected forever. I had reservations at first because I was afraid I'd not get my photos back. If that's what's holding you back, don't worry. You will not be sorry.

Date of experience: December 1, 2023
Massachusetts
1 review
0 helpful votes
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Delighted!
December 1, 2023

Customer service was very helpful. I had the box for over a year because of caring for a sick family member. I was sent a new shipping label and all was good again. I have my memories online. All is good!

Date of experience: December 1, 2023
Georgia
1 review
0 helpful votes
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Order
December 1, 2023

Thank you so much. The process from start to finish was simple n easy.

Date of experience: December 1, 2023
Rhode Island
1 review
0 helpful votes
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Excellent product
December 1, 2023

Technology has changed so much since the 35 years I started taking home videos. To have my old VHS tapes stored on a cloud that I can now watch on an iPad is a mind boggling experience, well worth the money!

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Beautiful legacy
December 1, 2023

It was wonderful seeing family movies and pictures after so many many years ago! As I watched there were people and places I had completely forgotten about and it was amazing to relive all those memories once again

Date of experience: December 1, 2023
Maryland
1 review
0 helpful votes
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My Favorite Gift I've Gifted!
December 1, 2023

I cannot wait to gift this to my parents this year for Christmas. I think it's my favorite gift I have gifted them. Imemories made the process seamless and I am so impressed by the quality, care, and turnaround time.

Date of experience: December 1, 2023
Minnesota
1 review
0 helpful votes
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Good idea poorly executed
December 8, 2023

It's a good idea but our experience has been very disappointing.

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Employees very nice
December 1, 2023

But given wrong info as to what would be returned first, dvds or vcrs and timing

Date of experience: December 1, 2023
North Carolina
1 review
0 helpful votes
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Amazing people to work with. The best to work with

Date of experience: December 1, 2023