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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
2,000
value
158
shipping
156
returns
82
quality
6,777
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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Illinois
1 review
0 helpful votes
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Disappointment
April 13, 2024

I was disappointed that I could not cut and paste more of the footage. I had to have more footage than I wanted. I was told I could cut any of the footage I did not want and have a clean video. That did not happen.

Date of experience: April 3, 2024
Stacey S. iMemories Rep
over a year old

Hi Terry, Thank you for taking the time to comment. You can certainly edit and save just the parts of your memories that you want. However, it is not a copy and paste process. We would be happy to walk you through the editing process! Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.

Arizona
1 review
0 helpful votes
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Very Pleased
April 13, 2024

Our experience was very easy. They explained what they do we picked the path we wanted to go down. And the work was done.

Date of experience: April 3, 2024
Stacey S. iMemories Rep
over a year old

Hi Ken, This is exactly what we want to hear! Thank you for your amazing feedback!

Ohio
1 review
0 helpful votes
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Finally!
April 13, 2024

I'm so glad I finally got my VHS tapes converted to digital! My family is loving the long trip down memory lane. The quality is what I expected, not perfect but as good as the tapes were 30 years ago.

Date of experience: April 3, 2024
Stacey S. iMemories Rep
over a year old

Hi Rebecca, Your sharing means a lot to us! We appreciate your comment!

Florida
2 reviews
0 helpful votes
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Hassle Free
April 13, 2024

Excellent service that takes the hassle out of doing it yourself.

Date of experience: April 3, 2024
Stacey S. iMemories Rep
over a year old

Thank you Fred! We appreciate the incredible review!

Florida
1 review
0 helpful votes
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Great
April 13, 2024

Great service! Very fast turnaround time. Great quality

Date of experience: April 3, 2024
Stacey S. iMemories Rep
over a year old

Thanks for the amazing review Ornella! Your words inspire us!

Illinois
1 review
0 helpful votes
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Saved very important memories!
April 13, 2024

I had a VHS tape that was over 30 years old with memories, including a friend who passed away. I was very worried that I would not be able to recover the memories but you were able to convert for me. Thank you so much.

Date of experience: April 3, 2024
Stacey S. iMemories Rep
over a year old

Hi Michele, Your trust in us with such precious memories is deeply appreciated! We appreciate your comment!

Virginia
2 reviews
0 helpful votes
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Good.
April 13, 2024

The process was complete as expected and all transferred videos were as expected.

Date of experience: April 3, 2024
Stacey S. iMemories Rep
over a year old

Hi James, Thanks for the terrific feedback and 5 Star review!

New York
1 review
0 helpful votes
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Great Decision!
April 13, 2024

As an 80 year old, I have had many cameras including Browning, Konica, Polaroids, et.al. Therefore, I have many photographs and movies over the years of many trips.and family events. IMemories was able to produce videos and still pictures of trips that my wife (we have not children many relatives) and I have taken. After receiving the results of IMemories production, we are amazed at what we have forgotten over time. By the way, my wife and I have been a couple since 10th grade in High School in Uxbridge, Mass.
I would highly recommend IMemories, it is well worth the money especially with a "save50" coupon for half off.

Date of experience: April 3, 2024
Stacey S. iMemories Rep
over a year old

Hi Roger, We're deeply touched by the stories of you and your wife's lives! We are so grateful you trusted iMemories with what is truely a lifetime of cherished memories! Your sharing means everything to us! Your support and feedback motivate us to keep doing our best.

Texas
1 review
0 helpful votes
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So cool!
April 13, 2024

I sent my memories off in the box and a few weeks later a had access. My family and I sat down and watched for hours! I laughed and cried! Such a blessing to be able finally watch videos I haven't seen in years!

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

Hi Sheree, We so appreciate your comment! Thank you for trusting us with such precious memories!

California
1 review
0 helpful votes
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This was such an easy process! Thank you iMemories for letting me see all our old baby videos that have been sitting in drawers for 20 years! We love that we can share the videos with all our family and friends!

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

Hi Julie, Thanks for your incredible feedback! Your comment means a lot to us!

Arizona
1 review
0 helpful votes
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I memories
April 13, 2024

Wonderful to re-live special moments! 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

Hi Patti, This is wonderful to hear! Thanks for the amazing review!

Kentucky
1 review
0 helpful votes
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My sons really enjoyed relieving childhood memories. Thank you for making the process seamless from start to finish.

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

We're grateful to have you with us Karen! Thank you for trusting us with such precious memories!

Florida
1 review
0 helpful votes
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Digital product is incredible, shortcomings are mostly due to the original.

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

Hi Chewlean, We so appreciate the kind words! Thank you for the the excellent 5 Star review!

Alabama
1 review
0 helpful votes
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No cd misunderstanding
April 13, 2024

I thought I was getting a cd for the price I paid. A little disappointed. But service was very good

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

Hi Mary, Thanks for your wonderful feedback! Customers have two options to choose from when they place the order. One includes DVDs and the other has the option to view the videos first and then purchase DVDs. That was the option you selected. You can absolutely purchase DVD if you'd like! Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.

Minnesota
1 review
0 helpful votes
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I used both iMemories and Legacy box. IMemories was by far superior in the quality of the product I received especially the app that was also available on my TV to watch our videos together as a family.

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

Hi Mary, We appreciate you trusting iMemories with your special family memories! Thank you for the glowing review!

Florida
1 review
0 helpful votes
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Great Experience
April 12, 2024

Everything about the transaction was swift and easy. I received the shipping material quickly and sent the order off in a timely matter. The videos were uploaded faster (I think about 2 weeks) than the 4 to 8 weeks they said it would take. I didn't have a hard time uploading the video and the vhs were returned in a timely matter. I was very satisfied.

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

This is exactly what we love to hear from our customers Miguel! Thank you for the wonderful review! Your support keeps us inspired!

Florida
1 review
0 helpful votes
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Thank you!
April 12, 2024

Many thanks to iMemories for all the precious memories that I now am able to watch!

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

Thank you for taking the time to share! We're grateful to have you with us!

Texas
1 review
0 helpful votes
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Great customer service
April 12, 2024

Great customer service and great communication. Very helpful

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

Hi Marie, This is wonderful to hear! Thanks for your amazing feedback! Your support means everything!

Pennsylvania
1 review
0 helpful votes
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Easy to send my photos and videos and love seeing the end result

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

Hi Jessica, We're grateful to have you with us! Thanks for your wonderful feedback!

Texas
1 review
0 helpful votes
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Very satisfied with my experience. I was able to view 35mm films that I had no equipment at home to use. Some of these films were 50 years old and I was able to enjoy family interactions of relatives that have been long deceased.

Date of experience: April 2, 2024
Stacey S. iMemories Rep
over a year old

Hi Susan, Thank you for the marvelous review! We appreciate you for trusting us with such important memories!