iMemoriesReviews 12,059

The photos I sent were very old and had great importance to my Family. The digitization of them now enables me to very easily share them across the miles to many of my family in an effective and cost efficient way. Thanks for the good work!

We are enjoying our memories. I still need to figure out how to organize them...but we'll get there. Thx

They were able to take a 30 year old VHS tape from our wedding and digitize it! Thanks for saving our memories!

Amazing seeing our old tapes digitized And able to see it on our phones through the iMemories subscription.

This is a customer-friendly company with well-planned and timely communications. They took old videos (65+ yrs) and 40 year-old films and digitized them perfectly. I could have made better use of their free offers to edit and label all the videos but I'm not tech savvy. My work was completed in 2 batches and they alerted me to their progress each time. They let me know when they received my materials and when each set was ready to view. The prices were reasonable and their friendly service was never pushy. I HIGHLY recommend iMemories!

It is priceless to have my old home videos digitalized. IMemories did an amazing job. Our family has loved watching the videos of when my daughter was young, our wedding and my college graduation. Thank you for doing such a great job, for the fast service and for these priceless memories that will now last a lifetime.

Great memories came to live; still enjoying them
Happy that I was able to do them.

Was okay except for one item where sound and picture were not coordinated

For years, my videotapes have been laying around and doing nothing until my daughter-in-law started shopping around online and found Imemories. We had a great experience, beautiful job very professional.

Old tapes have many imperfections, which I thought would be either removed or enhanced so the quality of digitized tapes would be better. But at least I can access these memories, even if the quality of images is poor. Not sure how to edit what was digitized.

Everything has went smooth. I haven't had a chance yet to work with the digitalized work but hoping soon. So far I've been able to figure everything out

We had a great experience. Thank you very much! Yay!

I thank iMemories for realizing the wonderful possibilities by recording the family video. The life story told in the movie captures the life story of the people who have become the treasure of our lives. A great idea and a joy in the house.

I initially had a positive experience with imemories, my tapes were mailed to them and the first video uploaded without an issue. However, I then discovered five videos in my albums that did not belong to me. Immediately, I contacted customer service via email, but received no response. After four days of waiting, I called customer service, only to be told that I needed to wait for a very thorough review and that they meticulously care for and organize the videos. They claimed that this is most often a case of the client having accidentally sent in someone else's videos. The wait resumed. Despite waiting for a week with no communication, I reached out again via email, only to be informed that I needed to mail back the items for a review. The lack of transparency was alarming; I was never notified that my tapes were being returned and had not received them until 24 hours later. Now, nearly four weeks later, I'm being asked to return my videos for review, while the unauthorized videos remain in my album. This blatant disregard for privacy rights and unprofessional behavior is unacceptable. I no longer trust imemories with something as valuable as my personal videos and would caution others against using their services.
Could you imagine someone you have never met watching videos of your family?

Service was good. My only suggestion would be to allow purchase of usb or cd once pictures are processed BEFORE returning customer media. Processing the usb or cd separately costs additional shipping to customers that could and should be avoided.

I was so nervous about shipping off over 50 videos of everything from our wedding to my babies and important family events. Everything went perfectly! Any concerns were addressed quickly. I can watch all of our family memories so easily now. I'm so happy we used iMemories!

It was an easy process overall and when we needed to speak to someone it also went very smoothly. Received everything in a timely manner and could watch the progress online!

Imemories were professional and they lived up to and even exceeded my expectations! They handled all of my photos and videos with extreme care. My family members told me how touched they were seeing photos and videos that they had never seen before and it filled in some knowledge gaps about their childhood. My daughter mentioned seeing the photos etc was the best present that she has ever gotten. Imemories has a great history and reputation and I would not trust my valuable items to anyone else. All my interactions with Imemories were pleasant and satisfying. Would recommend 100%!

Very good service, my videos turned out great. My family loved seeing the old videos. Very impressed with how good the quality of the videos were. Will use them again for more videos.

Went very well - only one call to confirm process.