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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
2,003
value
158
shipping
156
returns
82
quality
6,787
This company responds to reviews on average within 2 days

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7,376 reviews

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Georgia
2 reviews
0 helpful votes
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Timely Conversion Times
June 3, 2024

Everything was completed as promised and was easy to access the videos.

Date of experience: June 3, 2024
Kansas
1 review
0 helpful votes
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Issues with videos
June 3, 2024

About half of the videos we received had snow or jumping on them. When reported, we were ask to return the videos that had snow or jumping. We received the "corrected" videos but about half of them still had snow.

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Very Pleased
June 3, 2024

I waited too long to do something with my old VHS videos. Some of them were moldy and couldn't be converted. I didn't know that could even happen 😳 The ones that were still good came out wonderful. How it touched my heart to see and hear my mother and father that are no longer with us. Watching my son as a baby and young child interact with them is priceless.

Date of experience: June 3, 2024
Stacey S. — iMemories Rep
over a year old

Hi Linda, We're deeply touched by the stories of your loved ones. Your trust in us with these cherished memories means the world! A heartfelt thanks to you!

Massachusetts
1 review
0 helpful votes
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Life changing!
June 3, 2024

When I heard that iMemories had never lost a film, I just sent them my home movies to be digitized - and it was life changing! I had never seen many of the films we took of our babies and children because the old technologies were so difficult to use and with my now adult children, we were thrilled to see them! Working with the iMemories team was so easy - they have it down to a science - and I've already recommended them to numerous friends and family!

Date of experience: June 3, 2024
Poland
2 reviews
0 helpful votes
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Great memories
June 3, 2024

We enjoyed the experience and loved seeing long gone family members, although I was a bit disappointed in some of the quality of the transfers. I thought a lot of the old videos/movie reels were on the dark side and hard to see the images. I also thought with the video transfer there would have been Digital editing done to them to sharpen the pictures.

Date of experience: June 3, 2024
Stacey S. — iMemories Rep
over a year old

Hi Gloria, Thank you so much for trusting us with such precious family memories! We completely understand you want the best capture possible of your family memories. While we can correct some issues with tracking and audio, we can not add light to where it did not exist originally or digitally enhance your memories. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.

California
1 review
0 helpful votes
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Great family gift
June 3, 2024

Why not preserve all the history of family and friends. Wonderful to share with them and come together with great memories.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Awesome Experience
June 3, 2024

I needed my 2002 high school football tape transfered digitally. IMemories did an awesome job by completing the task. I have no complaints. Thank you!

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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Saved Memories
June 3, 2024

I was very pleased with the service provided by iMemories. The process was very efficient, and I was very satisfied with the converted files. I had several 8mm films transferred to digital and then put on flash drives. It is wonderful to be able to look back at such precious memories.

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Organized and Easy to Download
June 3, 2024

I sent iMemories more than 1500 slides to digitize. When they were done, I was able to easily view/download the digital copies and they returned them exactly as I had packed them so I could easily put them back into their original storage boxes.

Date of experience: June 3, 2024
Massachusetts
1 review
0 helpful votes
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Memories
June 3, 2024

What a beautiful way to preserve all my family memories! Wonderful site and I've given their information to many family members and friends! We can't stop watching and sharing them with each other!

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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Excellent work!
June 3, 2024

I was able to speak with someone after they were digitalized to be able to convert them to DVD or thumb drive as needed. This was very helpful.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Very satisfied
June 3, 2024

It was so wonderful to watch all of our home movies over the past 30 years!

Date of experience: June 3, 2024
Kansas
1 review
0 helpful votes
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Such an amazing service!
June 3, 2024

Communication was great and end product was just as I had hoped. Thank you!

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Great!
June 3, 2024

Seamless. Fun to review. Loved that these are preserved forever.

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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Excellent work with conversion.
June 3, 2024

The whole process was simple and very easy. They kept me informed with the progress. I highly recommend IMemories. There are no surprises with the cost. Everything is upfront. Some companies video conversion cost depends on the length of the cassette. IMemories charges are per Video and you would know the exact cost. Few of the videos were very old and damaged and that took additional processing and there were no added charges.

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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They were old family movies that meant a lot to me
So I was very impressed that it was guaranteed they would do a professional digitalized job
They did and all of my films were returned. The whole experience was only 2-3 weeks and very pleasant.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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We found some old Super 8 reels when cleaning out our parents' home. It brought back many memories. IMemories kept me apprised of every step in the process and it has been very easy to share the videos with my family.

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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So easy!
June 3, 2024

It well smoothly! Very happy with the service! I'll be back!

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Happy with the service
June 3, 2024

I enjoyed the service. It is a little expensive with having to have the box shipped to you for 40 dollars and then pay another 15-20 dollars to have them convert the item. The box was very large for 2 items and I can imagine shipping could be cheaper also having to pay again for a membership to keep your items on the site so make sure you download your documents

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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This is so amazing all of our videos, DVDs, etc. in one app we can watch them anywhere. We love it.

Date of experience: June 3, 2024