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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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The company did everything they promised - there were no hidden expenses or bumps in the process.
Great to have all of these memories forever. Just wish I had done this sooner! Quality would have been better
We are in the process of moving and did not know what to do with all of our old photos. My daughter begged not to throw them out and suggested digitizing. I am so glad we did! The folks at iMemories were reliable and efficient and the communication about the progress of the rather big project was excellent. We also had some old reel movies from the 1950s-60s that turned out excellent. Highly recommend their service!
I looked at several company's and Imemories had good reviews from persons who had used them. They are fast in processing the film and converting it to a format which you selected. Their online files are also another good choice. I would recomend them to anyone looking to save old photos or film.
Everything was done in a professional manner. Products converted were accomplished quickly and very viewable
So exiting to watch 20 year old movies unfortunately some people have passes already but it was so lovely to see them
Wonderful tool to watch my childhood memories from old vhs tapes! I sat and watched all these beloved faces of people. I've lost throughout the years and felt like it was such a gift to be able to see them laugh, and hear their voices again, what a wonderful experience and gift.
Awesome experience with exceptional results. Would recommend them
They worked for 30 days then they locked, I had to pay monthly to gain access to them. I was not told that. Very unhappy with that!
We sent in around a dozen old VCR and mini DV tapes which had been laying around for years and within 2 weeks we were able to watch them again after being converted to digital.
I wanted to digitize 39 family videos (VHS and 8mm) from the 1990s to salvage them from oblivion, and was very skeptical about using this type of service.
I eventually chose iMemories based on reviews and considerable research on options.
I am very satisfied because iMemories exceeded my expectations.
My online account provided updates on processing status of the videos, and the storage, play and edit functionality of processed videos is easy to use. I especially appreciate that a knowledgeable representative spoke with me when I called, and was generous with their time in responding to my inquiries. Thank you.
It was not clear to me that I was not getting a dis. I was not aware that I was getting streaming and the cost was $8.00 a month to keep.
I was apprehensive about sending these irreplaceable memories across the country, but Imemories tracks your shipment from beginning to end and they keep you "in the loop" from drop off until the memories are returned to you. Extremely happy with this service and would highly recommend if you want to keep those memories.
I'm very happy that I finally decided to have our home movies taken off our old VHS tapes & movie reels & put on DVDs. Great experience with fast turn around time.
No issues and now sharing older tapes with family and friends.
We were able to view several tapes that were sitting in a box over the last ten to fifteen years.
It was so neat to look back on these old pictures with my family and friends.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi William, Thank you for taking the time to speak with me regarding your review. I'm glad we were able to clear up the confusion with the optional cloud storage subscription and get the USB drive ordered for you!