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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I was happy with the process and timing and final product, but even with their discounts, it's very expensive. If it cost less, I would have processed more old videos than I did.
Easy instructions! Fast conversion! Easy to download from the portal!
While I didn't need to utilize things like dvd conversions, or flash drives, these were all great options!
I was able to download and save directly from the portal to my own systems. This was a very worthwhile service!
I sent in my old wedding videos and videos of my first baby that have been sitting in a box for years. I got to share with other family members as well. I've been putting this off for so long, but I am so happy I finally had this done.
When I watched my 8 mm film that I had sent in was disappointed that it hadn't been cleaned up.
When I called iMemories to ask how come it was hard to see they had stated that I did not request a different package to clean up the videos. I understand that the film is 48 years old but it would've been nice to get a phone call to let me know that they could do a better job if I had requested the remediation package.
You gave me peace of mind that i could preserve my family's memories for a lifetime.
I couldn't be happier! All my memories were available before Mother's day, when I didn't expect them to be ready until a week later. Our family was able to give my 86 year old mom this very special gift, and the look on her face was everything we hoped for. Being able to share with the whole family and adding new memories is priceless. Thank you!
Was a great and easy process. Had an issue with the audio on 1 video that they promptly fixed. Highly recommend
Thank you for such awesome care of my slides and the wonderful prints you made of them...I am thrilled and will use you again
Thank you again
Barbara LaBelle
I'm so happy my home movies are now digitized.
My daughter and my grandkids are all grown adults now. So many of their childhood years are on VHS and I had no way to view them.
I love that I can now easily share them on line now.
A client of mine paid for a vacation for me and my then, fiance to come to Arizona. We drove the 2 day trip and took recordings of the whole trip. White sands, the hoover day, Las Vegas, we recorded it all. I'm sad to say I didn't get them to you sooner, as he passed away a few months ago. He really wanted to see the recordings.
Fast and reliable service. Will definitely use this service again for photos.
My dad will be so happy to see these again. Thank you very much!
IMemories did exactly what they advertised. I can now re-live all the old VHS and mini cassette recordings of our family any time I want to on my phone, computer or TV. Thank you so much for saving our family memories and allowing us to enjoy them anytime or anywhere we want.
Sweet and simple. A bit costly. I most likely wouldn't recommend due to cost but the concept is excellent and I'm enjoying footage I would have had to buy a dvd player for.
So glad i finally did this. My tapes have been in a drawer for years. I went to watch one of our precious tapes from almost 30 years ago of my son's birth & the tape was disintegrating! Thank goodness I still had the original Super8's from the camera! I had iMemories digitize all 19 of those from my son's growing up years. The service, communication and product is great >and to be able to watch them now on my computer or TV is so wonderful! And easy to share with relatives & friends! Don't let your memories get away! Do this NOW!
Everything turned out great, and was easy to download. So glad I did this
I was disappointed that it wasn't put on USB and put in chronological order. That's the way I understood it was going to be. I'm computer challenged and if I didn't know someone that could do that I wouldn't have been able to get them downloaded. I will say the process was fast.
IMemories was the easiest way to see old videos captured 20+ years ago across a variety of disk formats. The process took just a few weeks to receive access to the digital files online and receive the original videos back in the mail. What may be best though is the ability to trim or split the digital video files right within iMemories. This allows for nice categorization of your permanent digital files before you download. Super happy!
We were concerned about not being able to view our old VHS tapes due to the technology being obsolete, but iMemories came to the rescue with digitizing our videos, so now we're able to relive our old memories through the screen!
Appreciated customer service help in arranging my newly converted media to organized digital albums. Called several times throughout the initial uploading process and every single cust svc rep was informative and patient with any and all questions. Sent a second batch of old videos a month later and am currently in the middle of organizing those. Will be ordering USB drives to give as holiday gifts this yr!
I submitted a large order of old vhs & 8 mm tapes to be digitized. Took only 3 weeks for 56 items to be uploaded. Very easy to view & share clips, as well as create & label albums/ arrange order of clips. Have spoken to several different customer service reps throughout this process and all were incredibly helpful and professional. I give my highest recommendation!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Lori, Thank you for speaking with me today. I apologize for the confusion with our conversion process and restoration services. IMemories creates a digital copy of the films, so they can be viewed with today's technology. They are cleaned, repaired if needed and put through a color correction process to make the colors look as natural as possible. We can not however add light where it was not originally or darken over exposed areas. That would be better suited to a restoration service, that will digitally change the original film. We do appreciate your trusting us with your memories and look forward to working with you again.