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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Quick turn around if digitizing old 8 mm movies so we could edit them into a shorter collection of family videos
This is the absolute best thing to do ever with your old home movies! It has been so great for our 91 year old dad to be able to watch these on his Smart TV.
Happy that I found this service! Happy to be able to share all of my family videos with my family!
I was satified and certainly enjoyed the online viewing. However my sister said the reproduction was not as clear. But I would recommend iMemories and use them again.
Signed up, box was sent, contents mailed, email stayed it was ready to download
Still having a little difficulty loading onto iPad
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I had wanted one picture renewed due to fading and redness. I though they would do that when they digitized the pics anyway but none were fixed.
Hi Jean, Thanks for your feedback. When we do the digital conversion we do clean the photos, scan them through filters and put them through a color correction process to help the colors look more natural. We do not however digitally restore photos. Our team will get the best quality capture based on the original quality and condition of the images. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.
After I submitted my order and paid for it, I found out of a bigger discount iMemories were offering. I wrote them and explained it and they automatically refunded me the different. Bravo to them for understanding the need of their customer. Times are tough but it was a nice experience. I would recommend to many of my friends and family.
JUST SO HAPPY TO HAVE YOU OUT THERE. I FEEL SAFE SENDING YOU MY VERY IMPORTANT ITEMS AND HAVING YOU TREAT THEM LIKE YOUR OWN.
THANK YOU!
I sent a large box of mostly old 8mm film with many being unlabeled. Purchased from a discounted offer. I had figured an estimated cost based on their website description. The quote I received back was much higher and to have anything put on CD or memory stick were an additional charge and cloud storage was another monthly charge. I spent a fair amount to have a handful digitized. I thought the film would be labeled as they labeled them upon return, but were not. I had no way of knowing if any were empty, if they were unable to convert or what as some had part of tape attached. I was trying to pass tapes onto appropriate family members. It was great seeing some of the old memories and easy to download onto a memory stick. Some were poor quality. Most decent. Can't afford to do the rest
Hi Khris, Thank you for your feedback. We do charge a flat rate per 50' of film for the digital conversion. This is because all film started out as small 3" reels with 50' of film and about 3-4 minutes of video. Larger film reels will have multiple 50' reels spliced together and be a higher cost. We use any handwritten labels that are on the films when we receive them. If they are unlabeled we will use a default label such as Family Film 1. Once the films are online to view, all of the labels can be edited and saved however you'd like. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.
The experience of seeing my boys who are now in their 20's as babies! Priceless
IMemories did an excellent job of helping me clear out some closet space and make sure memories are stored for us in a way that is easily and conveniently accessible. No longer do I need to fear that these precious photos, videos, etc. might be damaged or lost forever. The process was professional, quick and they handled my precious stuff with great care.
I know they are my videos, but they feel like a gift. So many memories bought back to life and made so easily accessible. Thank you iMemories
Things I haven't seen nor remembered in decades are back! I couldn't love them more. I am so very pleased with the level of safety and care that was taken with all of my cassettes.
Great experience. I had no problems. This is an easy program to get involved in.
They were able to restore digitize multiple different forms of film I sent in from over 70+ years ago. The whole family is able to view. This is a blessing that I wish I could have shared with my Mom & Dad while they were still living.
We haven't gone through everything yet, but so far everything is great.
A quick response to my emails and questions about the process. My pictures and videos were transformed into electronic media with professional expertise. The whole process was quite rapid, and the results are being shared with relatives and friends.
Imemory did a fantastic job digitizing my precious VHS and 8 mm tapes. It was so simple to place the tapes in a Imemory box and drop it off at FedEx. I opted to have the on-line feature so I can share my videos.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Jermaine, Thank you for your review. We do want to ensure our customers have the best experience possible with iMemories. If there is something we can assist you with, please do not hesitate to reach out and discuss this with us at 1(800)845-7986.