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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I was given a 10% off coupon code but could not find a place to use it anywhere in the ordering process. I hate it when websites make ordering difficult
I had switched from using the brand "Two Faced" to this and am beyond so happy i did! The primer and foundation are fabulous! The primer goes on smooth and ok only a little is needed and that's the same for the foundation! Neither of the items sit in any acne scars or wrinkles everything blends and sets just perfect! I highly recommend these products even my bestie uses them as well and she loves her products just as much as i do! Thank you for making such high quality amazing products!
I had completed a survey, but did not receive my coupon. They were quick to fix the situation.
Amazing product and customer service. I look forward to experiencing my new foundation. I reached via email with a question in regards to subscription and pricing. They were prompt in response, answered my questioned and then gave me a code for future savings on next order for "my troubles". I was very pleased and also psyched to save 30% off my future subscription for pay upfront. I was skeptic on how true their skin analysis were and they nailed it. Can't say enough on how awesome this company is.
I took the quiz a few times…. I sm grtting #120, but today it said I am #60…. What if not the right color?
I feel like I walk into a physical store because they are right there to help. This will always be my go to face care source!
I bought the tanning foam and mitt for $60 something dollars and used it 6 days in a row! It is advertised as a buildable tan so I kept using it. By day 7 it was all gone! HUGE waste of my hard earned money! Save yours!
Informative and easy to navigate. Shopping exp is smooth and recommended add-ons at the end of shopping is a nice touch.
I have had only positives interactions with Il Makiage, both the site interaction and ease of ordering.
..but very annoying all the "added" add-ons. Give the discounts upfront not if you add on a bunch of expensive products.
Well I can't say anything yet about the product. They asked great questions about my skin. They make it very easy.
The products and video look great and the website was easy to order.
I had high hopes for Il Makiage but unfortunately the color quiz did not work out for me. My foundation was way too orange. I had to send it back. I purchased a lipstick from them that I have not yet received. I am hoping to have a better experience with the lipstick.
I was immediately impressed with the packaging. But then I thought that was all it was...pretty packaging and I was not impressed by the product. But after the 4th week of use, I saw changes. I've just ordered my 2nd jar of Power Lift. It's completely non-greasy and my skin feels great. (I'm 73)
They gave a free gift also...waterproof eyeliner. It is absolutely water proof! Once you put it on...prepare to have it on all day and night.
Wondering what the promo code is as a first time buyer. I'm interested in your products but wanted to try this first.
Do I get any discount?
I'm excited to try the eye depuffer.
Prior to purchasing I read all of the reviews. Most were positive. Decided to order with high hopes. Did not perform as promised.
I've been ordering from Il Makiage for awhile. Ordering is always easy on their website, items arrive in a reasonable time period and I'm always happy with the quality of the items I buy.
Love this product, my skin looks and feels more radiant not oily or sticky, more of a matte finish
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

