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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 5 days

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South Carolina
1 review
0 helpful votes
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Horrible customer service!
August 5, 2024

I have been a customer for several years. I placed an order for one item. When I received my email confirmation, there were two products I was charged for. One item I never even looked at before, let alone put in my cart. When I reached out immediately to ask them to take it off, literally within minutes, they told me they can't and I would have to wait for product (and pay for it!), then return it. BUT I DID NOT ORDER IT! Very sketchy! I will never again order from ILMAKIAGE! Wish I could give zero stars!

Date of experience: July 26, 2024
Illinois
1 review
0 helpful votes
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Ordered an additional item to try
August 5, 2024

I am a subscriber for my foundation and concealer but want to try the primer. It was easy. Just hopped on and ordered. I plan to try other items one at a time, as the foundation and concealer are fantastic. I'm 52 and can no longer wear just any foundation. It's buildable and light and the shade is perfect. My skin has never looked this good!

Date of experience: July 26, 2024
Oklahoma
1 review
0 helpful votes
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Order when I want!
August 5, 2024

Love your products. I would like to order without being forced into a renewal program.

Date of experience: July 26, 2024
Canada
1 review
0 helpful votes
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New
August 5, 2024

The experience of signing up was good. Can't wait to get the product

Date of experience: July 25, 2024
Canada
1 review
0 helpful votes
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Amazing!
August 5, 2024

I really love this product and the fact that a little goes a long way is great (especially since I am on a tight budget). I was also very impressed with the quick delivery. I was expecting my delivery to take longer but I was pleasantly surprised when it arrived at my door within two days of placing my order.

Date of experience: July 25, 2024
Iowa
1 review
0 helpful votes
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First order
August 4, 2024

Waiting to test your product when it gets here. Looking forward to it.

Date of experience: July 24, 2024
Minnesota
1 review
0 helpful votes
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Great product/aggressive website
August 4, 2024

I luv your foundation it is thee only foundation I have ever found that does not accentuate my creases in my 53yr old complexion. It always looks nice, all day.
However, I don't like that I have to be so careful on your website cause it just keeps offering more & more.
Thank you

Date of experience: July 24, 2024
Georgia
1 review
0 helpful votes
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It didn't work for me all
August 2, 2024

It's not covering my pores and my redness... this is not what I am expecting 😕

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2024
Ohio
1 review
0 helpful votes
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Excellent Foundation!
August 2, 2024

I am an Asian and i have been using IL Makiage foundation for the past 6 months, it's really looks so good on my skin. I have used 2-3 foundation before it looks cakey on my skin, but this one work magic. It doesn't look like i am wearing a foundation. Highly recommended.I loved it!

Date of experience: July 23, 2024
Michigan
1 review
0 helpful votes
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Love Il Makiage!
August 2, 2024

I have purchased products several times and the two I can't live without are Power Lift and Power Redo. It's like magic in a bottle! People cannot believe I'm 47 yrs old. Absolutely wonderful products!

Date of experience: July 23, 2024
Michigan
1 review
0 helpful votes
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Easy Order
August 2, 2024

I really appreciate this kind of order because there is no commitment. I can cancel anytime I want without being penalized.

Thank you

Date of experience: July 22, 2024
Colorado
1 review
0 helpful votes
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Awesome!
August 1, 2024

I have loved all the products from this company that I have tried.

Date of experience: July 22, 2024
Ohio
1 review
0 helpful votes
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LOVE, LOVE, LOVE!
August 1, 2024

I was a little hesitant to purchase this self tanner. I've tanned for years and have also tanned with self tanner at home. The at home tanners just left me sticky, smelly, or looking like an Oompa Loompa. So I decided to bite the bullet and go for it. Let me tell you! Girl! This product is amazing! It is so easy to apply, smell is good, and NO orange or streaking! I'm in love! Just signed myself up for a subscription today! Thanks Il Makiage!

Date of experience: July 22, 2024
Minnesota
1 review
0 helpful votes
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Product
August 1, 2024

It's awesome I love it these products. It make feel different, sure of myself

Date of experience: July 22, 2024
Texas
1 review
0 helpful votes
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Ordering
July 31, 2024

Always easy to place an order. Product descriptions and the quiz to assist in choosing the right product is very helpful.

Date of experience: July 20, 2024
Canada
1 review
0 helpful votes
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Recommended
July 31, 2024

I love IL MAKIAGE great customer service and the product is also amazing
They are very caring and always check up on their customers to make sure they are not just a number. We matter and that feels fantastic
Thank you for appreciating us IL MAKIAGE!

Date of experience: July 20, 2024
Arkansas
1 review
0 helpful votes
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Hope it's as good as advertised
July 30, 2024

I'm hopeful that the product will work as well as described. I need it to!

Date of experience: July 20, 2024
California
1 review
0 helpful votes
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Hi,

I accidentally ordered something I didn't mean to because the 20% offer confused me. Ideally, this would not happen on a website. I understand that they need to make money but I'm too old for this.

Everything else about Il Makiage is great.

Date of experience: July 19, 2024
Massachusetts
1 review
0 helpful votes
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Love my Tanner
July 29, 2024

I've used lots and lots of self tanner over the years and this is by far the best! Goes on super easy. The mitt that comes with it makes it hard to miss spots like I have in the past. It seems to dry really quickly and last longer than any other I've used.

Date of experience: July 19, 2024
New York
1 review
1 helpful vote
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Not a great first impression
July 29, 2024

I was told I would get a free gift with my order. I didn't realize it was time
Sensitive. When I saw the email it said I was too late.
Not a great first impression.
Let's see if your product is what you say it is.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2024