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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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The first time they charged my bank account that followed the trial period was too much and too early. That caused an overdraft charge that I had to pay. Then the color wasn't quite right. They did send out another color to try and I'm not sure of it either? I have a wedding coming up so I decided to give it a second try and placed an order for the foundation. I have not received it yet; although I do have TWO charges from them on my card one day apart!?! My experience thus far has NOT been pleasant!
I have invested in II MAKIAGE products and have never been disappointed.
Customer service is excellent.
All around a great company!
No me gusta que me pusieran para pedir automáticamente y que no te dejan quitarlo no me gusta que te obliguen a comprar productos que todavía ni idea tienes de cómo funcionan pensé que sería un producto de prueba pero ya te están obligando a comprar más
The description said free trial and after paying for the shipping costs mentioned that it is not free
Everything I have purchased from IL Makiage has been amazing. The After Party foundation lasts a very long time and isn't heavy, the primer to reduce the size of your pores does what it says it does, and the highlighter and bronzer brings my make-up to life! I was skeptical about this foundation initially, but they made me a believer AND I tell those who inquire about my make-up to don't discount IL Makiage because it's a great product and can live up to others!
I adore the Primer! My skin feels so silky. I stopped wearing any cream form Foundation over 15 years ago, as it just crept into my deep wrinkles. I am sooo happy that I can wear Foundation again.
I just ordered your wrinkle solution and can't wait to try that. I know it's going to a big help. Wonderful products all so inexpensive that most women can afford it because you use so little.
I love the ease to order items however the shipping and delivery is something I would like to see better- the money is pulled from my account faster than the product leaving and arriving to my home.
I would love the ability to walk into a store to receive items. The products are great no doubt about that!
Hope to see some items on store shelves
I've been a customer for several years for skin care products and makeup. Great products. The best customer service. Gifts with every auto replenish makes me feel spoiled but also gets me to try new things which I love.
If I could only pick 1 thing that's the most reason for shopping here, it would be the regular coupons I am offered! Ppl forget that even the elderly and disabled want good skin care and makeup but on a lower income like social security disability, getting paid less and once a month it is very difficult to afford these things. These coupons have allowed me to buy good products that I could never afford without these coupons! And in today's world 10% is nothing so a $15 or $20 coupons is very helpful! Thank you IL Makiage for making your quality products available to everyone with these coupons!
I've been using your products for over a year. First the foundation, now using the anti aging gel and base gel before the foundation. What a great feeling on my skin.
I wrote in about it but didn't get a response and I had to place another order.
Always a pleasure shopping with II Makiage. Your products are amazing. Love the offers and discounts.
I just used my Birthday offer. Thank-you!
I love the foundation, woke up like this. Bottle is $45, bud lasted me a year beautiful applications.
I haven't received any products from this company yet, but my first impression is that they don't take no for an answer. The try before you buy seems great, but then they ask you 5-6 times if you're SURE you don't want to subscribe, which would mean you're not trying anything before buying. Then when I broke down and agreed to a subscription without even getting the product yet, they asked me repeatedly if I want to add items onto my order, then asked if I wanted to pay for the whole year's subscription up front. I really really hope that this makeup is worth it, because the buying process has been annoying.
I was never able to buy quality make up and beauty products while having a family to provide for. I can now and since trying Il Makiage I will never buy anything else. I love the exfoliating crème, what a difference it has made with my skin. The power redo and the woke up like this flawless base foundation are just amazing. I have found the best products, thank you Il Makiage!
I have tried repeatedly to get the right color foundation. No luck. Super frustrating. I would rather go to a Big Box store to dial in and get the best color match.
I don't need 2. My other was supposed to be for only one.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

