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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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It's easy to navigate through the website. I found what I needed. I made my purchase in less than 5 minutes. I ordered lipstick and concealer. Both don't smudge and goes perfectly with my skin tone.
Me encantaron estos productos
Dejan la piel hermosa y mis ojeras desaparecieron es humectante y no te deja lineas en los ojos.
10 de 10 lo volvería a comprar.
First they rejected my credit card and when I canceled and tried again, they charged me the whole amount no as a trial
I love these products I have not been dissatisfied with one I've tryed. The only issue I've had is trying to slow down the shipments they are a little to frequent I would like to space out more.
Gave 2 stars because they made it right with the try if free makeup. Now I bought the pore primer and it wasn't any different than the $5 elf primer. I'm really wanting to like these products but keep getting disappointed.
Do not know how this was added on,but I don't see how I ordered it. I have bought several items from your sight. But this nothing I wanted.
Please remove it.
Thank you, Laurie Owen
I love it makes my face rich and a smooth I will recommend this to my friends and my coworkers
I love ILMakiage serums and creams as well as all their products. I was only disappointed because I placed my order just before going to bed last night. I found a text this morning giving me 15 minutes to get a free full size gift but unfortunately did not see it till this morning and missed out 🙁
As always your web site is very hard to follow. Every time I order something I keep my fingers crossed that I did it correctly!
I just ordered the Power-Up Eye Cream. I have tried several of Il Makiage products and continue almost all of them (the camo green primer wasn't effective for me but still a good primer for general use)! From make-up to skin care, these products are a solid bet. I'm confident I'm going to love the eye cream too.
My order was placed July 1,2024 but until now I haven't received it.
I love love every product I have tried, especially the foundation. The customer service team is absolutely amazing, do everything they can to make any mishap right and really go above and beyond for there customers. Ill never use another foundation.
Not sure why I was charged $98, thought I would only be charged $5.90 shipping for the "try before you buy". A bit misleading
The product are awesome, however I wish I could use multiple gift certificate at a time.
This site is impossible to get out if without mistakenly adding who knows what to what shoukd be a simple purchase…i like the one product but HATE the upsell after upsell.
I WAS A $#*! AND LEFT A POOR REVIEW AND BEFORE I EVEN CLICKED SUMIT (SAD ABOUT ITNOW) THEY FIXED THE PROBLEM THIS IS SPECIAL AND BEING A $#*! IS NOT THE ANSWER THEY FOLKS ARE REALLY GREAT... SORRY FOR THE TROUBLE
I LIKE THIER PRODUCTS BUT THE FUCKING WEBSITE TRICKS YOU IN TO MAKING MORE PURCHASES WHEN YOU ARE FINISHED WITH YOUR PRUCHASE THIS IS VERY POOR AND NOW I HAVE TO WAIT TO GET THE FUCKING PRODUCT I DO NOT WANT THEN RETURN AND WAIT FOREVER FOR MY FUCKING REFUND
The company stands by its products. I Love the mascara and the wrinkle filler, mosturizer & serum.
I just re ordered the mascara (which i have like 20 different other ones I tried in my drawer i bought and hated) and the wrinkle filler.
The power lift plump. I used only 1 jar and didn't see much of a difference.
I wasn't crazy about the foundation. I used it a few time and it went in my drawer with other products i don't use).
I wish they would re design the packaging so maybe they could lower the prices a bit.
All in All I was happy with most products.
I had to use customer service,they responded quickly very professional and a breath of fresh air to have customer service like it 😊
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

