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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 5 days

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Oklahoma
1 review
0 helpful votes
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It's ridiculous to have to override the shade selector to find the correct makeup. Not everyone wants matte.

Date of experience: August 3, 2024
California
1 review
0 helpful votes
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Perfect!
August 14, 2024

Foundation matched perfectly with my face and mascara is just wonderful.

Date of experience: August 3, 2024
Ohio
2 reviews
0 helpful votes
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Either managing my subscriptions isn't clear to me that I can change them at anytime or it's just not user friendly. I started out getting the liquid makeup. I don't recall ever setting up to do annual, but I don't see how to cancel from getting it. I thought I cancelled it 2+ months ago.

Date of experience: August 3, 2024
California
1 review
0 helpful votes
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Me encanto
August 13, 2024

Me encantó por el Tex q te hacen primero para darte la base correcta y porq tiene base matte

Date of experience: August 3, 2024
New York
1 review
0 helpful votes
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Reminder
August 13, 2024

They reminded me that I still had an active offer, thanks!

Date of experience: August 3, 2024
Colorado
1 review
0 helpful votes
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Favorite Foundation ever!
August 13, 2024

I've tried many different brands. This by far is the best foundation I've experienced. The power lift before creates perfection.

Date of experience: August 2, 2024
Florida
1 review
0 helpful votes
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Mix up in payment
August 12, 2024

I put the following coupon code in, FGAM7569RX0MNON, it's for $75, and it didn't take. Can you address this?
Christine Wade

Date of experience: August 2, 2024
Minnesota
1 review
0 helpful votes
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This is my second time order first time I don't have a good experience but today I order is very easy

Date of experience: August 2, 2024
Texas
1 review
0 helpful votes
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Great Products
August 12, 2024

I have been using your foundation for several years now and love it. All your products are great. I also use the eye liner. I will continue to use everything.

Date of experience: August 2, 2024
Virginia
1 review
0 helpful votes
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Great Products
August 12, 2024

This product is so amazing along with the user friendly website. Shopping here is always such a wonderful experience!

Date of experience: August 2, 2024
Massachusetts
1 review
0 helpful votes
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Best coverup
August 12, 2024

I can't say enough about these products, I have old acne scars and the foundation is so light and covers them completely it's like magic. I recommend to all of my friends and family

Date of experience: August 2, 2024
Florida
1 review
0 helpful votes
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Confused
August 12, 2024

The questions & options seemed to help SO much in getting the correct match! I look forward to receiving my 1st product. I don't understand the final total at all! It stated I would only pay for shipping during the trial. $56.00 for shipping?! Please check my order. After all the ads about this... I'm more than concerned now; no matter how good it is🤷🏼‍. Help?

Date of experience: August 1, 2024
Washington
1 review
0 helpful votes
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Online order
August 11, 2024

Easy to maneuver website. Easy,safe checkout. Enjoy using your products. It has been about three weeks.

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
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Tricky offers. Confusing.
August 11, 2024

The message said: Use this Code: "BMBOGO-OQJP4DBX" and buy one and get one for free on your birthday. I order, put the code and nothing, no other product, no offer, nothing.

Date of experience: August 1, 2024
Tennessee
1 review
0 helpful votes
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ICON Mascara
August 11, 2024

Love, love, love this mascara! I have been searching for a new one and finally found one!

Date of experience: August 1, 2024
Wisconsin
2 reviews
0 helpful votes
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Love the site, easy to navigate, and all the details on each product. These are my go to products for my daily and nightly face routines.

Date of experience: August 1, 2024
Rhode Island
1 review
0 helpful votes
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Great customer service
August 11, 2024

I had a pump fail on a product I purchased. Customer service responded within hours and sent me a code for a new one.

Date of experience: August 1, 2024
Texas
1 review
0 helpful votes
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The best
August 11, 2024

Every item I buy is what it says it will do. Simply the best 💯%

Date of experience: August 1, 2024
Puerto Rico
3 reviews
4 helpful votes
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Love their products!
August 11, 2024

I've been using their foundation Woke Up Like This since 2019, and will never go back to any other foundations. I get compliments all the time from my friends telling me that my face looks great!

Date of experience: July 31, 2024
India
1 review
0 helpful votes
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Amazing
August 11, 2024

Love! Love! Love! Conscious Skincare products. They are outstanding quality with wonderfully aromas and blends. Buy it to believe.

Date of experience: July 31, 2024