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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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It's ridiculous to have to override the shade selector to find the correct makeup. Not everyone wants matte.
Either managing my subscriptions isn't clear to me that I can change them at anytime or it's just not user friendly. I started out getting the liquid makeup. I don't recall ever setting up to do annual, but I don't see how to cancel from getting it. I thought I cancelled it 2+ months ago.
Me encantó por el Tex q te hacen primero para darte la base correcta y porq tiene base matte
They reminded me that I still had an active offer, thanks!
I've tried many different brands. This by far is the best foundation I've experienced. The power lift before creates perfection.
I put the following coupon code in, FGAM7569RX0MNON, it's for $75, and it didn't take. Can you address this?
Christine Wade
This is my second time order first time I don't have a good experience but today I order is very easy
I have been using your foundation for several years now and love it. All your products are great. I also use the eye liner. I will continue to use everything.
This product is so amazing along with the user friendly website. Shopping here is always such a wonderful experience!
I can't say enough about these products, I have old acne scars and the foundation is so light and covers them completely it's like magic. I recommend to all of my friends and family
The questions & options seemed to help SO much in getting the correct match! I look forward to receiving my 1st product. I don't understand the final total at all! It stated I would only pay for shipping during the trial. $56.00 for shipping?! Please check my order. After all the ads about this... I'm more than concerned now; no matter how good it is🤷🏼. Help?
Easy to maneuver website. Easy,safe checkout. Enjoy using your products. It has been about three weeks.
The message said: Use this Code: "BMBOGO-OQJP4DBX" and buy one and get one for free on your birthday. I order, put the code and nothing, no other product, no offer, nothing.
Love, love, love this mascara! I have been searching for a new one and finally found one!
Love the site, easy to navigate, and all the details on each product. These are my go to products for my daily and nightly face routines.
I had a pump fail on a product I purchased. Customer service responded within hours and sent me a code for a new one.
I've been using their foundation Woke Up Like This since 2019, and will never go back to any other foundations. I get compliments all the time from my friends telling me that my face looks great!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

