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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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This is my first review ever but because this product is just so AMAZING I can not tell you how much I love this brand and how many compliments I've gotten using it. So far I've only used their foundation/ concealer and omg it looks too good and natural on my skin! Like literal glow and the quality of these products just muah *chefs kiss* It goes on very smooth and never looks dry or peels. I've used other brands before and for some reason it would make my skin very dry no matter what foundation or concealer I would use even after cleansing my face. I would definitely recommend this brand and on top of that you get a try before you buy so like who wouldn't take that as an opportunity. Definite 5/5 :)
Purchasing items through IL MAKIAGE is very easy and simple. I like the secure sign in with email verification and I also like how my info is saved. I can easily order something without having to type everything in again knowing that everything is secure as well.
So happy to hear it, Sharla!
Every time I order from Il Makiage-it's a great experience. No hassle, to the point, best products ever! Highly recommend trying!
We do love hearing this, Laura!
The quiz to find my shade was easy to use. Once I had my shade the ordering process was enjoyable as there are bonus deals that can be added and a discount on future orders. I hate spending money and shopping so if I found this enjoyable that says something.
Thanks for the love, Jennifer! ❤️
I literally ordered yesterday and it was in my mailbox today! This is my first order so I'm trying it out for a few days to see if the colour is a good match. So far so good!
We hope you love it, Christine! If not, just reach out to [email protected] and our team will take good care of you!
Ordering is made simple. I really like the feature that you just put out with automatically linking my password to my email, so I don't have to put it in every time I go to log in.
We've got you, Cathy!
I have used a lot of different foundations but the woke up like this line is the best out there. I get so many compliments on it and it stays on all day and covers everything. I am 36 and it makes my skin look like I'm in my teens!
We legit love this review, Casey!
The product is great, matches perfect and does not feel heavy! My first order came with gifts and showed up in 5 days! Re-ordering is easy!
So happy you're loving everything, Lesia!
I love it! Smooth and flawless all day, with no shine or oily streaks.
We love that you're loving it, Andrea!
I love this foundation and best customer service too
Best quality and makeup looks really good after using this foundation
Hi Mayuri! So happy you're loving our foundation! Bet it looks amazing on you!
I have no interest in trying another foundation. It is so lightweight and the coverage it fantastic. My favorite!
We love to hear it, Jenni! ❤️
I didn't receive my products nor did I get a refund.
Hey Kayla! Oh no! Please reach out to [email protected] with your order details and our team will be happy to assist you.
I tried this because I saw it on Instagram. I didn't love the foundation but their customer service and the whole system is so flawless I've never experienced anything like it. I came back and bought a concealer after all.
Thanks for the love, Miranda!
I loved everything about it. It also super easy to find my perfect shade! AND awesome to try before you buy. Awesome company!
Hey Brandy, we appreciate you!
This company is absolutely amazing. I don't where makeup often, only for special occasions, so I've been really clueless about what to do with my acne prone skin, and what shades I need. This has been a blessing. The foundation I purchased was a bit too heavy and there was a misunderstanding in the return process, so they sent me an eGift card as an apology. Every step of the way, they have been helpful, responsive and an absolute pleasure to work with. And! To top it all off, if you are unhappy with your products for any reason and return them, the unused products are donated so women everywhere can have the opportunity to feel their best, regardless of what life has served them. Please, give them a chance, you won't regret it
We legit LOVE this review, Feather! ❤️ Thank you!
Extremely great customer service. Will definitely be making another purchase soon
Hey Tracy, we're happy we can take care of you!
Their products are great! I can't believe the foundation matched my skin and the moisturizer is decadent! Also, I had an issue with the billing and they took great care of me.
Thanks for the love, Alice! ❤️
I have severe dry eye from a medical condition and mascara just falls off of my lashes. Black card mascara stays on all day and washes off easily. I also love "woke up like this" foundation!
So happy you're loving everything, DeAnne!
Website was super easy to maneuver and checkout process was a breeze. Can't wait for my mascara to come in!
Hi Gracie! We hope you love it!
At first I was skeptic about this product, thought it was just another marketing scam on FB.
I haven't used foundation on a daily basis since the 80's. I have very good skin, and I take care of it; now that I'm in my 50's, plus living in east coast- FL I refuse to use any.
My sun-kissed glow is all I needed, plus, I hate that feeling of "caked on layers and the itchiness!" As my body was transitioning with age, and work hours got longer, my hormones also started to decrease, (all part of life)! I began to notice dark circles under my eyes and minor skin discoloration, nothing major, but I had a special event I was going to, and I wanted to look extra "Flawless", so, after trying and returning so many foundations and under-eye concealers, I decided to to try IL Makiage and see what the fuss was all about, and was it really worth my time and money. I must confess that I was incredibly impressed with the results! I've always had people tell me how beautiful may skin was, but when I wear my "Woke Up Like This" foundation, the compliments double even more!
The best part is that when I do wear it, which is still once in a 'blue moon' it doesn't does not feel heavy or cakey. I can use as much or as little as I want and it still looks dang-flawless, even after a long day at work. It didn't make my skin break out, and if I only want to use a little tiny bit under my eyes to hide the dark circles, it blends in beautifully! The "Eyeliner" is also the best liner I've ever used, and believe me I've tried "lots!"
The price is also fair for the kind of product that it is. I still don't use it that much, I can't see myself spending so much time to apply makeup, I have other things to spend my time on; you see so many women that do, and 85% of them are so beautiful the way they are, they just don't know it --they don't need all that clown make up... but, oh well, to-each-is-own!
One bottle will last me forever, but I when I do need to get all glammed-up, "Woke Up Like This" foundation is my #1 go-to...
Hey Charity! We know it looks too gorgeous on you! ❤️
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.


We legit love this review, Jessica! So happy you're happy!