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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Fun quiz to take to find perfect match. Easy experience, and can't wait to receive my foundation.
Best self tanner I've ever used! I am fair skinned and have found all other self tanners to be streaky. This stuff rocks!
This foundation is everything. It matches my skin tone perfectly, the coverage is amazing. It is a little pricey but totally worth it. I love it. Thank you
Best makeup I have ever used! I have tried so many different kinds and this one makes me feel covered and beautiful!
I am excited to try out the new Power lift plumping cream! But…right after I placed my order, you sent me a coupon to try the cream for 20% off. That was kind of frustrating, since I am trying this out for the first time. I hope I like it….I will review after I try the product.
Great customer service, handled my situation of a wrong purchase and refunded, right away. I am very pleased with their products, and have used many of them. They are right on with skin match. Thank you
The first time I ordered from them, they sent me an empty box. I emailed them and they resent me a new box with the product in it and told me I have 14 days to return it or I will get charged. I returned it within 5 days using the label they issued when I emailed them that I want to return it and 10 days later they charged my credit card. They will respond to your emails to offer you coupons or egift cards but won't respond when you're asking for your refund. Meanwhile it states in their automated emails that they will respond within 24 hours/7 days a week, it's been 48 hours since I emailed them about my refund. I'm sorry but I honestly believe this company is a scam.
I order their full coverage makeup and followed instructions properly -2 full pumps, apply with a good quality brush, etc, etc. but this product didn't cover skin imperfections or dark spots related to mature skin, I am giving it 3 stars though because it does look natural, it does the job of a bb cream or tinted moisturizer but nothing else. It might be great for youthful skin but this product is not formulated for mature skin. If you're 40+ I don't recommend this.
Love this makeup. Makeup lasts along time. Will continue to purchase in the future!
The quiz was easy and hopefully my recommended shade is spot on. Excited to try the product.
Doesn't match and it cakes! It doesn't blotches and I'm very unhappy with this foundation
I have tried two of your foundations:10 and 35, both of which do not successfully match my skin tone. Very disappointed.
Customer service was good at responding but this make up is way to white for me. I did the quizz again and communicated with a CS rep explaining I need a slightly darker shade than the original shade I got since I've gotten a bit tan. Still too white, even whiter than my original shade. I will have to return it.
Flawless product, got my shade wrong but they sent me another one that matched my skin more. Amazing and efficient customer service.
I just started wearing il Makiage last year, and I love it! They make it easy to match my color, and the foundation and concealer are perfect! Not too heavy but cover enough to look flawless.
I have used countless brands of mascara and this one is the best! In addition to going on so creamy and smoothly, it seems to make my lashes healthier.
I just ordered my first bottle of foundation and the process was easy and honestly quite fun. Anxiety awaiting for the product to arrive.
It's light weight so you don't feel like you're wearing a lot of makeup but has great coverage.
I find that all of the products I order from Il Makiage make my skin feel softer and this is the first time I have had people comment on the texture of my skin! These products are wonderful and the foundation does not feel heavy or clog your skin. I love it!
Service is great they sent me a gift card because they got my shade wrong that was very nice but everything is super expensive! Not happy with the prices at all if it was cheaper I would definitely shop here
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

