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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 4 days

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New York
1 review
0 helpful votes
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I love this product
January 23, 2023

Within the first couple of useds this exfoliator leaves my skin feeling soft and pores definitely look smaller. It controls excess oil for me.

Date of experience: January 22, 2023
Florida
1 review
0 helpful votes
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20% off
February 22, 2023

I just did a first order and did not get the 20% off or the free foundation brush.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2023
Illinois
1 review
0 helpful votes
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New
February 21, 2023

Excited and hopeful for the claimed and reviewed positive results

Date of experience: January 22, 2023
Wisconsin
1 review
0 helpful votes
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Hopeful
January 22, 2023

Took the foundation test and will now be waiting for my samples to arrive

Date of experience: January 22, 2023
North Carolina
1 review
0 helpful votes
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Very Yellow
February 21, 2023

After party 100 is bit too yellow on my skin. Might need to go a bit less yellow

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2023
Arkansas
2 reviews
0 helpful votes
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Very satisfying, very pleased, I will order from here again and tell everyone I know about it

Date of experience: January 22, 2023
Texas
1 review
0 helpful votes
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IL Makiage
January 22, 2023

I love their products. I don't think buying cheap products is very good. Since I started to buy this product I feel and look beautiful. It changes you as a woman and gives you confidence in yourself. I will continued to buy this product. No more cheap products that make you start breaking out or it doesn't look right. I'll stick to this product for now on.

Date of experience: January 22, 2023
New York
1 review
0 helpful votes
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Overzealous sales pitch
February 21, 2023

I'm very eager to try this product, but before I could buy a trial portion I got endless pitches to subscribe (i.e. Pay more), and after I finally made the purchase I got several similar texts and emails. I'm a little concerned, to be honest.

Date of experience: January 22, 2023
Colorado
2 reviews
0 helpful votes
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Subscription
January 22, 2023

If you could choose how often that would be nice. Four months is too soon for me. I could probably do six because I don't wear foundation every day.

Date of experience: January 22, 2023
North Carolina
1 review
0 helpful votes
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Pushy
February 21, 2023

Don't just accept order. Push add-ons. Will see if the makeup is as good as advertised.

Date of experience: January 22, 2023
California
1 review
0 helpful votes
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Poor customer service
February 21, 2023

Emailed three times with no reply back to get help reordering a different shade for foundation and concealer.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2023
California
1 review
0 helpful votes
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What is this "tan"?
February 21, 2023

It's giving Trump meets liver failure. I'm not even any more tan. I just look ill. This is what I get for clicking on a Snapchat ad while borderline wine drunk.

Date of experience: January 21, 2023
California
1 review
0 helpful votes
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Picking Your Shade is Easy
January 22, 2023

The site is easy to use. Picking my foundation shade was simple but thorough. Hoping it turns out well when my product arrives

Date of experience: January 21, 2023
Texas
2 reviews
0 helpful votes
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Unwanted rapid charges
February 20, 2023

Your website is quick to charge without final order review. I like your product but may not order again due to how you handle final payment.

Date of experience: January 21, 2023
New York
1 review
0 helpful votes
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Beware it's not worth it.
February 20, 2023

It's just not worth aggravation to even receive. Item took forever to come. Had to message numerous times for item to come. I received item finally yesterday after numerous complaints. They really don't care once the money is in their pocket. And it sucks

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2023
Kentucky
1 review
0 helpful votes
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Almost Easy!
January 21, 2023

Everything was easy except it wouldn't take my birthdate. It kept telling me my birthdate was invalid. I have put in another date and it took that.

Date of experience: January 21, 2023
Massachusetts
1 review
0 helpful votes
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The best foundation!
January 21, 2023

Love this product. It's smooth, long lasting, great colors and inexpensive.

Date of experience: January 21, 2023
New Jersey
1 review
0 helpful votes
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Great Foundation
January 21, 2023

I liked how I got to try before purchasing my foundation. Color match quiz was helpful

Date of experience: January 21, 2023
Maine
1 review
0 helpful votes
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The best
January 21, 2023

This is the best foundation. It matches my skin perfectly! And a little goes a long way!

Date of experience: January 21, 2023
Indiana
2 reviews
0 helpful votes
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100% Satisfied
January 21, 2023

Il Makiage has great products and is a fun company to do business with. Their customer service is excellent!

Date of experience: January 21, 2023