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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I almost never wear foundation because it looks thick, fake and doesn't wear well as the day goes on. Not the case with II Makiage! So stoked with these products. The color is spot on, the primer is soft as silk and glides on my skin so easily, and everything looks so natural. It lasts the whole day without getting cakey or creasing at all. I'm very happy with my purchase. So much that I just ordered the collagen plumping gel. Can't wait to see the results!
The concealer was not for me, I returned it and got a $25 off next purchase
I am no expert with make up but I have become increasingly dissatisfied with my skin as it ages. I think I need a change. I have been bombarded on Facebook with the IL Makiage ads and today, I gave in. The videos are convincing enough for me to take a chance, and I really liked the foundation match process. If I get the chance to review the product once I have used it, I definitely will. So far so good y'all!
Very easy to go in and order what I am looking for at the time
I never received my item I still got charged for it and the only thing they was worried about was sending out another item I want my money back not the item worst experience ever
My first time using this gel.
I'm learning more about make up
The coverage seems great but the shade is way to light. I mean it's like Casper white
Be careful when placing an order as when you get to the end there are offers to add extras, which is very easily mistaken, therefore ending up with goods you do not require
Products look ok. Haven't received it yet. The constant requests to subscribe and auto replenish when I haven't even tried the product yet is truly irritating and nearly put me off buying.
So sorry say to use, love that it takes my pic to get an accurate color.
This is the best foundation I have ever tried. It matches my complexion flawlessly and I was skeptical at first. Foundations I have bought from other companies was either too dark to light or would settle in the lines in my face. I have tried a lot of foundations believe me but this is the best I have found. Would not change for anything I love this line of makeup. Great product!
Sincerely,
Ginny
When I first bought this product I wasn't so convinced that they would get my shade right but when my order arrived I was shocked to see that the foundation actually match my skin tone and it was amazing it goes in your skin so smoothly. I'm in love I came back for another one.
I have been using your foundation for 2 days now. I am so impressed how great the color match is and how easy it is to apply. Blends right into my skin with a brush- as shown in your videos. Very happy customer.
I ordered a foundation and concealer under the "try before you buy" marketing campaign. Immediately upon placing my order, I was charged $75 on my card. I didn't even get the product for another 10 days and it was not something I would keep. I will be returning this product and getting a refund. However, I shouldn't have had to wait for a refund, as I was supposed to have 14 days to try before I was charged. Dishonest and manipulative marketing tactics! Beware!
Always friendly and ready to help find your perfect match
My skins and makeup has never looked so great! Completely flawless make up! Will order from makiage more often!
Love you Il makiage!
It is the best product I have ever used which makes my skin glow and getting so much compliments love it
Great website, good online advice, easy to use and I am now looking forward to receiving my makeup
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

