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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I returned my first match because it wasn't the right shade, then the second try didn't match either so I sent it back and instead of trying to match my shade with a new color they emailed me saying "oh sorry we have canceled ur order, thank u for the return" I'm so confused! And irritated!
It's been very difficult finding the right color. I have order before and the colors weren't right, I didn't return them. It's hasent been an easy process. It's hard to edit your order
I was very skeptic at first because I've tried so many foundations but it was so easy to just answer some questions and I was so anxious to receive my
Products because i was already thinking negative that it can't be this easy by let me tell you it is that easy and when I first put it on I was like WOW they really got it right….i HIGHLY recommend these products
It was easy and quick and I can't wait to try these products. I have watched countless videos of other women trying these products and soon it will be my turn.so excited...
I am an existing customer with auto refill. When I logged in to order something completely new it "upgraded" me without asking my approval to a year long commitment for my auto refill product! Not cool!
Love getting free and discounted stuff with my order and so far I've tried a few things and each time my shopping experience is GREAT! Great people working sending appreciation back is a plus also
Navigating the site and answering the questions is very simple. The questions asked help in choosing the best products can't wait to receive mine and start using it!
I first learned of Il Makiage on Instagram and was impressed watching a video of a woman applying the "Woke Up Like This" foundation. Her face looked so flawless after she applied it. So I checked it out and took the quiz that helps to match the foundation color to my skin tone. Knowing I could return the product after trying it out for 14 days...and wouldn't be charged until then, I went ahead with an order but had major doubts that the color would be right. I also took the quiz for my eyebrows, and ordered the High Brow Duo set as well. My products arrived two days ago and I am blown away by how perfect the colors work for me, both the foundation and the eye brow set. The brow pen goes on so smooth and easy and the gel brush sets it in place. I love it. I also love the foundation brush that came free. It really blends in the foundation and I don't know when my face has looked better in makeup. It covered up my red spots and other imperfections easily, without being heavy. It almost looks like a porcelain finish. Amazing. The only issue I have is that the foundation leaks a bit after every squirt. I'm not sure if this is a design flaw but perhaps I may have received a bottle that normally would not leak. I hope customer service will help me with this issue.
I never received my package. I emailed them immediately, told them that I wanted to cancel because I never received anything. I opened a claim with USPS and provided them with the claim number.
They charged me and then pretend like they can't read my messages and try to send me more product that I do not want. I will stick with MAC, this has been a pretty annoying experience overall.
I don't wear foundation every day for two reasons; doesn't look natural and it feels awful. I took the quiz to find my color and figured "why not" because of the 14 day guarantee. WOW, I mean WOW. The color match is perfect to my skin tone and the coverage is exceptional! And you know what? It's so creamy and light it doesn't feel like I'm wearing foundation. I've been wearing regularly which is a big deal for me!
I'm super dubious when it comes to purchasing online, especially makeup. The quiz seemed too basic to really get it right - but I have to say I'm seriously impressed. I don't think I could have matched a foundation as well as this. The feel is amazing. I opted for medium coverage and am happy with the coverage although I could use a little more. I also NEVER do reviews, but being so impressed I have this time!
I am still waiting for a confirmation that parcel has shipped, after 5 days still no notice. When I ordered it says I will receive product in 3 to 10 days.
No issues making the purchase or answering the questions in the quiz. I haven't received it yet (literally just made the purchase) so can't comment on postage or product yet.
The experience was enlightening. Having me take a picture of my face was perfect. I'm pretty sure they matched me perfectly.
Straight forward to find the correct foundation number. Looking forward to using it.
I love this website. They are professional and have great products! I will never go to ulta again. Thank you for being awesome!
I didn't get my free trial I had to pay upfront I didn't like that
Arrived super quick, love the product on my face, yet to do my body, no smell, skin feels lovely and soft, great coverage, blends in excellent.
Would highly recommend thank you
I purchased power cream and honestly my husband liked it more than me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members