On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Il Makiage Power Lift Plumping Cream is very hydrating. I use this the morning after using prescription Retin-A because my face needs to be rehydrated and this is the best hydrating cream I have found that does not break me out.
I LOVE the water proof eye liner but it must have gotten lost in the shipment part of the transaction. I'm not sure if the time delay is on them or the postal service, but it's been a little over two weeks of waiting. So either order way before you run out or just don't get in a hurry for your makeup just incase.
I ordered a shade that was slightly off and customer service was incredibly helpful and sent me a new shade. I highly recommend!
Perfect match, smooth as silk. No makeup feel with perfect coverage.
I have now used, woke up like this, F**k Im flawless, power lifting serum, waterproof and regular eyeline and lip treatment and lip mask. I am 53 years old and havent worn makeup in ten years. I am forever grateful for these products. There is only one other online brand I love as much. The great news is that my 29 year old daughter can use the exact same products because it is so good for the skin and works on every skin type. I am not rich and makeup is a luxury but I will give up something else before giving up these products! And the packaging makes you feel rich! Ohhhh and I got a 55.oo cream BOGO for my birthdyay!
The color is too light for me and doesn't cover as well as I thought it would.
I have had such a great experience with IL Makiage. Every single purchase has been exactly what I needed. Even when my shade was not correct they worked quickly in order to give me the shade that works best for me. Their serum is really really good and their mascara applies very boldly and doesn't flake or smear. I will never get my foundation from any other company. I've had such a great experience with you, too IL Makiage!
I'm in love with this foundation, I wear my makeup for 12 hour shift to work and I still look amazing
It's late. They give themselves a ridiculous amount of shipping time and still can't deliver.
They really try to find out all details about what you're looking for. I suppose that's why their products are so fitting to every individual.
I buy several products from il makiage. I have been super happy with everything, and the one time I did not like one of their products I was issued a full refund.
Not only, is their customer service exceptional…but the management team is awesome at emailing coupon codes for future orders. I have no complaints! I'm so glad that I gave them a try and now I'm a loyal customer. No more store brands for me
I found the quiz very easy. Just hope ive put the correct shades for myself.
I love your lipsticks I get so many compliments on the talk dirty Averie matte
Answer 90 second quiz truthfully, very easy and match is perfect! Love it. I ordered the primer to test it.
Very prompt delivery, beautiful packaging, lovely gift but unfortunately my foundation is too light in colour and coverage
So easy! Got a notification that I had $20 gift card and ordered mascara all within 5 minutes!
Do not use any email discount they send you. It won't work and they'll tell you there's nothing they can do because it is now an existing order. If you use PayPal, it won't give you a chance to use any discount or let you confirm your order. My shipment was late so they sent me a $15.00 off "link" to use. I used the link and bought one of their products. No 15.00 off! It was just a scam to get more money. Scams like this is why I use PayPal so I can get my money back.
I did not sign up for auto shipment. I was purchasing a product using a discount code, a one time purchase. I've never tried the product before. It's very annoying when companies won't let you simply make a purchase without the tricks or super fine print to lock you in. Then you have to go through a process to cancel it. I could not find a simple button that said " Cancel Auto-Shipment".
I would highly recommend their products! From foundations to brushes to mascara. Everything I've tried so far has been amazing!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Cosmetics Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members