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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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The foundation i was sent from the quiz i took didn't match exactly right… it was too orange for my skin tone, but i kept forgetting to do the exchange within the trial period. However, when i finally reached out, someone from the skincare team got back to me promptly, asked me a couple questions, and updated my shade & sending it to me at no additional cost! I don't even have to send the one i have back! I am very happy with this makeup line!
Why didn't you apply the auto ship price to my order? You charged me full price?
The site is very helpful. I hope the order comes as quickly can't wait to review the product
Thank you
Today is my 1st day trying the product. Color match is a bit lighter than expected but I will continue using it. Offers full coverage and very light weight on my face which I absolutely like! If anything I just might order another bottle and going one shade darker, we shall see. Overall, I like the product.
I like the lol Makiage cream it feels hydrating and doesn't irritate my skin like other products. I have very sensitive skin
Following the questions to choose my colour for foundation was a very simple procedure to follow. Looking forward to the products arrival to see how well Ive had my colour matched
My experience has been nothing but great, I had problems matching my skin tone, they were quick to reply, replace and to correct any issues, very pleased and satisfied with the whole experience…
Always a fun way to shop! Love your products. The Serums and creams are top notch and I have very challenging dry skin. The foundation is spot on and never feels heavy on my face. Love love!
I tried the medium coverage foundation instead of what I got last year which was full coverage and I was not happy with how little it blended on my skin nor did it even seem to be medium coverage. I used the recommended 2 pumps to spread out on my face, but I ended up having to use about 5 pumps just to get it to an actual medium coverage look. I blended my foundation with the IL MAKIAGE Foundation Brush and I am not very pleased with the brush and its blending capabilities; my face ended up blotchy and it was embarrassing. Also, I wish I could go back to answering the quiz questions once I have completed all the questions because I thought I might have mistakes and picked the wrong skin tone and picture on some. I ended up receiving a foundation that was not my true match and I looked orange and blotchy.
Thank you. The links are super easy to use. I wish shipping was faster because I want my new products yesterday.lol
This foundation gave me a flawless face! My face normally gets oliy after a few hours and with this foundation it did not. I wore it all day with no issues.
The process was easy to follow. I just hope the shade is a good colour match.
I was a bit skeptical because I have been into makeup when they didn't have foundation shades to match women of color. BUT this concealer alone hands down is one at the TOP of the pyramid.
I was very excited to try the concealer I was sent, but it was very confusing for the links that were sent to me in all my emails (processing, delivery, etc.). Kept asking for email to log in; email sent then a new link to another page, and everything was just a back and forth with too many links and open pages. I just tried my concealer and it's good so far! Just ordered the foundation and I'm looking forward to it :)
Excellent and effective solution/problem-solving. Efficient and speedy response. Helpful, would definitely recommend these services.
Easy to order and I really hope I'll keep it and like it
Love using the concealer and the foundation! Been using it for over almost 2 years. I change the shades--lighter in the winter and a little more color and in the spring.
I am 70+ years old and have tried many foundations in various formulas. "Woke Up Like This" foundation perfectly matched my skin and gives me fabulous coverage. I used the quiz to match and I tried before buying. I am buying and ordering more products. This product is amazing.
This make up truly is a wonder. I am 62 and don't have fine lines, but the coverage and finish of this product is amazing! I just subscribed
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

