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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I ordered foundation 0n January 30th and have never received it. Let's hope I actually receive the self tanner I ordered today.
Ordered lipstick was very easy. Can't wait to receive it!
The shade wasn't a great match for me but they were able to accommodate my needs after my trial ended. I appreciate the courtesy and can't wait to try the new shade.
A lady named Dorathy contacted me and I just found her kind I already love this product but I was so happy that there are real people that actually are out there to help. In times where people are so harsh with one another- this was great. Thank you.
After seeing adds for your product, I was skeptical so I decided to try it the base, primer and concealer for two weeks... by the end of day two I was hooked. My skin looked sliky and my makeup was still in place. I just placed an order for serum and moisturizer. I can't wait to get them. I'm 58 and fighting to maintain my skin with as few wrinkles as possible. Love your products.
A little disappointed in the way your site works. I was unable to use the $20 off coupon or others you keep emailing me because there's not a spot to use them on the site that I can find. I was also supposed to get my auto replenish order for five dollars off and I was charged full price. I really like the foundation and was looking forward to trying more products but without the discounts they are pricey.
The color you sent me is what I ordered in the past but it doesn't appear to be the same color as my past purchases. Its too light.
I also purchased the primer that is supposed to be a pore corrector that makes pores disappear. It very disappointing
I've ordered in the past and been extremely happy. This time I ordered something different, wasn't happy about it, started a return (or so I thought). I got an email telling me how to do things to make the product better, even though I said I had already ordered my original product and did not want to keep this product. I replied over a week ago and haven't heard anything. Disappointed.
Immediate difference. Instructions are easy and clear. Customer service is great.
They were very understanding and was able to help me and respond to me quickly. I love this product and they never fail me.
The website is easy to navigate.
I love the foundation. It feels really light on my skin and gives me the everyday coverage I need.
Just ordered the full coverage foundation and can't wait to try it. Also ordered the highlighter/bronzer, glittery eyeliner, and waterproof eyebrow pencil.
Excellent customer service, they addressed my questions in time
I placed my first order and it was a little too orange. I emailed and told them my issue and they are sending me a new bottle at no charge. This is definitely my new favorite foundation. It makes my skin super soft and it has great coverage.
Frustration.I only wanted to buy the product not have it sent to me every four months.Now I am stuck in asubscription.
The team was so caring - and understanding - I appreciate their support and how they resolve the issues - I will continue to buy my makeup with this fabulous company.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members